A320M-DGS Network card problem

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   Dear All,
When I finishing install windows 10 works normally, but the onboard network card gives no signal. The LED on the LAN port no longer light up. I reinstalled windows10 and nothing happened. Everything else works, only network dead. Is it hardware faulty?
Should I return computer service?

Greetings,

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Laxus Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Nov 2017 Status: Offline Points: 9	Post Options Post Reply Quote Laxus Report Post Thanks(0) Quote Reply Topic: A320M-DGS Network card problem Posted: 02 Jun 2020 at 11:45am
	Dear All, When I finishing install windows 10 works normally, but the onboard network card gives no signal. The LED on the LAN port no longer light up. I reinstalled windows10 and nothing happened. Everything else works, only network dead. Is it hardware faulty? Should I return computer service? Greetings,

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 02 Jun 2020 at 2:18pm
	Dear Laxus, Greetings, this is ASRock TSD. We would like to provide some suggestions for you to verify. 1. Please refer user manual page.26 to clear CMOS. http://asrock.pc.cdn.bitgravity.com/Manual/A320M-DGS.pdf 2. Check the Internet cable is connected well. 3. If you are installing a Hub, please remove it and contact the LAN cable to Modem directly. 4. Re-install the LAN driver. http://asrock.pc.cdn.bitgravity.com/Drivers/All/LAN/Realtek_LAN(v10035_05212019).zip 5. Please refer to below link to re-flash MAC address for your system. http://www.asrock.com/support/faq.asp?id=415 Thanks! All the best, ASRock TSD