Taichi X399m Windows 10 update 2004

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   Hello,

I have Taichi X399m with latest BIOS that is available for download.  When I am updating Windows 10 to most recent update 2004, when system reboots, I am greeted with blue screen of death (BSOD) immediately, with message:

KMODE EXCEPTION NOT HANDLED

It reboots again, and Windows 10 update 2004 is rolled back. 

Later I run Start > View Reliability History and here is the message there:

Installation Failure: Windows failed to install the following update with error 0xC1900101: Feature update to Windows 10, version 2004.

I suspect a BIOS update is needed to handle KMODE exception because it happens right after reboot, without even booting into Windows.

Thanks.

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anton01 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Nov 2018 Status: Offline Points: 8	Post Options Post Reply Quote anton01 Report Post Thanks(0) Quote Reply Topic: Taichi X399m Windows 10 update 2004 Posted: 26 Jun 2020 at 5:01am
	Hello, I have Taichi X399m with latest BIOS that is available for download. When I am updating Windows 10 to most recent update 2004, when system reboots, I am greeted with blue screen of death (BSOD) immediately, with message: KMODE EXCEPTION NOT HANDLED It reboots again, and Windows 10 update 2004 is rolled back. Later I run Start > View Reliability History and here is the message there: Installation Failure: Windows failed to install the following update with error 0xC1900101: Feature update to Windows 10, version 2004. I suspect a BIOS update is needed to handle KMODE exception because it happens right after reboot, without even booting into Windows. Thanks.