J5005-ITX with Hauppauge TV Tuner

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   Hello I am having problems to use Hauppauge WinTV-quadHD tuner with J5005-ITX motherboard.
Installation of the drivers of this TV tuner seems to finish, but the card is not starting.
I am in contact with Hauppauge support to investigate the issue, but I would like to know if anybody tried this TV tuner in the past on J5005-ITX.
I believe this TV tuner should work in a motherboard designed for media centers/HTPC.
Thanks for a feedback.

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mditerli Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Jul 2020 Status: Offline Points: 4	Post Options Post Reply Quote mditerli Report Post Thanks(0) Quote Reply Topic: J5005-ITX with Hauppauge TV Tuner Posted: 08 Jul 2020 at 5:18am
	Hello I am having problems to use Hauppauge WinTV-quadHD tuner with J5005-ITX motherboard. Installation of the drivers of this TV tuner seems to finish, but the card is not starting. I am in contact with Hauppauge support to investigate the issue, but I would like to know if anybody tried this TV tuner in the past on J5005-ITX. I believe this TV tuner should work in a motherboard designed for media centers/HTPC. Thanks for a feedback.

mditerli Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Jul 2020 Status: Offline Points: 4	Post Options Post Reply Quote mditerli Report Post Thanks(0) Quote Reply Posted: 09 Jul 2020 at 5:28am
	Update: Hauppauge support says their tuner WinTV-quadHD is not compatible with J5005-ITX, without specifying in details the reason. I understand they cannot test all the motherboards, but I expected a TV tuner to be working with a motherboard designed for HTPC. On J5005-ITX, an old Hauppauge tuner works well (WinTV-HVR-1200), and the newest quadHD works well into another motherboard, so it seems a "un-fortunate" case of cross compatibility. I will ask Asrock support if they can investigate, but it will be very difficult to change the current situation, so I will probably return the card to Hauppauge.

jeronimo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Jul 2020 Status: Offline Points: 1	Post Options Post Reply Quote jeronimo Report Post Thanks(0) Quote Reply Posted: 26 Jul 2020 at 8:11pm
	Hi mditerli, unfortunately, I've fallen down into the same troubles -- same to you, I cannot make Hauppauge WinTV-quadHD and J5005-ITX working together. :-( What a pity! The ideal solution for HTPC, however, currently two pieces of incompatible items. ;-( Have you managed to make it work? Or, is there anybody with a piece of advice to solve this issue? Or can ASRock help, please? Thanks a lot in advance! Tom.