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No sound from speaker |
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Thanos-Averroes 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 12 |
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 Topic: No sound from speakerPosted: 28 Aug 2020 at 1:41pm |
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There is no sound from speaker when I watching youtube video with win10.
This X570 EX4 is purchased only a week. Maybe defective product? |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8937 |
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Posted: 28 Aug 2020 at 2:03pm |
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Dear Thanos-Averroes,
Greetings, this is ASRock TSD. 1. Click the speaker icon at right bottom and choose audio device manually in Windows. 2. Clear CMOS by referring to user manual. 3. Install the speaker to front/rear audio port by turns to verify. 4. Reinstall a clean Windows OS and check if inbox driver is working. 5. Install Realtek high definition audio driver ver:8750.1 from below link. https://www.asrock.com/MB/AMD/X570%20Extreme4/index.asp#Download 6. If possible, please connect other speakers. Thanks! All the best, ASRock TSD |
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Xaltar
Moderator Group 
Joined: 16 May 2015 Location: Europe Status: Offline Points: 28368 |
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Posted: 28 Aug 2020 at 4:30pm |
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Click on the speaker icon and make sure that you have the right sound device set
as active. There is a drop down menu, one will probably be your display audio and there should be another connected to "speakers". |
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