Mouse lag/freezing.

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   Hello all,

Mouse freezing. It will be fine for a bit then start lagging/freezing randomly. May work fine for a while but then it starts up again.  Happening since system build (5 months ago). I believe it is related to the mobo.  If I turn the mouse off and back on it fixes it momentarily or sometimes for awhile.  
1.     Update/reinstall drivers, bios.
2.     Reseat usb transmitter.
3.     Updated graphics driver.
4.     Diasable Cortana.
5.     Disable ATI HotKey Poller service. (not there to disable).
6.     USB ports in the device manager. Uncheck allow computer to power down this device to save power.
7.     uncheck fast startup in windows power settings.
8.     Battery ok.
9.     Changed usb ports between 2.0 and 3.0.
10.     Device Manager ??allow mouse to wake up device. Unchecked.
11.     Tried 2 different wireless known working mice.  One of the mice I used on my old PC with no issue.
12.     Wired mouse works without issue.
13.     Realtek is not an option to disable in task manager.   I use a SoundBlaster card.
14.     Scroll Inactive Windows option and disable / enable it.
15.     Display pointer trails.
16.     Uninstall geforce experience and disable Nvidia high def audio.
17.     open your mouse configuration software and change its frequency from 500 to 250Hz.
18.     Reinstall windows.

Also, recently both of my usb ports on the front bezel stopped working so I'm pretty sure that it's the mobo.

Mobo: B365 pro 4
CPU: I5-9600k
GPU: Geforce GTX 1160S
MEM:8GB Crucial ddr4 x2
SSD: Crucial 1TB

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sternnp Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Oct 2020 Status: Offline Points: 5	Post Options Post Reply Quote sternnp Report Post Thanks(1) Quote Reply Topic: Mouse lag/freezing. Posted: 29 Oct 2020 at 4:12am
	Hello all, Mouse freezing. It will be fine for a bit then start lagging/freezing randomly. May work fine for a while but then it starts up again. Happening since system build (5 months ago). I believe it is related to the mobo. If I turn the mouse off and back on it fixes it momentarily or sometimes for awhile. 1. Update/reinstall drivers, bios. 2. Reseat usb transmitter. 3. Updated graphics driver. 4. Diasable Cortana. 5. Disable ATI HotKey Poller service. (not there to disable). 6. USB ports in the device manager. Uncheck allow computer to power down this device to save power. 7. uncheck fast startup in windows power settings. 8. Battery ok. 9. Changed usb ports between 2.0 and 3.0. 10. Device Manager ??allow mouse to wake up device. Unchecked. 11. Tried 2 different wireless known working mice. One of the mice I used on my old PC with no issue. 12. Wired mouse works without issue. 13. Realtek is not an option to disable in task manager. I use a SoundBlaster card. 14. Scroll Inactive Windows option and disable / enable it. 15. Display pointer trails. 16. Uninstall geforce experience and disable Nvidia high def audio. 17. open your mouse configuration software and change its frequency from 500 to 250Hz. 18. Reinstall windows. Also, recently both of my usb ports on the front bezel stopped working so I'm pretty sure that it's the mobo. Mobo: B365 pro 4 CPU: I5-9600k GPU: Geforce GTX 1160S MEM:8GB Crucial ddr4 x2 SSD: Crucial 1TB

RLGL Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025	Post Options Post Reply Quote RLGL Report Post Thanks(2) Quote Reply Posted: 29 Oct 2020 at 9:00am
	One word....INTERFERENCE Put your mouse receiver on a USB extension cable away from power cables etc. Do NOT use a USB hub with more than one device connected to it.
	Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi

fpazin Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Oct 2020 Location: Brazil Status: Offline Points: 2	Post Options Post Reply Quote fpazin Report Post Thanks(1) Quote Reply Posted: 30 Oct 2020 at 1:08am
	I guess this is not interference, 'cause I tested with a cable and the same problems happen. My Mouse is a Corsair Dark Core, this mouse has BT, Cable and USB 2.4 connections, and the scenery is the same for all connections. I did "reimage" and now I'm going to forums to find a fix of my problem. My Setup: i7-9700 32Gb DDR4 2666 (4*8Gb - Samsung) M.2 512GB M.2 512Gb RTX 2070 EVGA 7team 750w Plus Bronze WaterCooler 120mm Keyboard Microsoft Desktop 3000 Wireless w/o Mouse Mouse CORSAIR DARK CORE RGB Gaming JBL Quantum 800
	i7 9700 MB 360M Fatal1ty 32Gb RAM DDR4 2666 - Samsumg RTX 2070 evga 2xM.2 512Gb

sternnp Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Oct 2020 Status: Offline Points: 5	Post Options Post Reply Quote sternnp Report Post Thanks(0) Quote Reply Posted: 30 Oct 2020 at 10:34am
	RLGL I do believe this is the answer. Using with usb extender for about 10 hours and no issue now. Thank you!! Odd though, have never had this issue with many system builds over the years. I still think some hardware component is causing the interference.

Raku Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Dec 2024 Location: Germany Status: Offline Points: 15	Post Options Post Reply Quote Raku Report Post Thanks(0) Quote Reply Posted: 08 Dec 2024 at 5:03am
	... had the same problem with Logitech wireless mouse and keyboard. mouse lag and keyboard lag after some time, when disconecting and reinstalling the USB receiver, the problem was solved momentarily but would come back after a while. I could solve the issue by using a 50cm USB extension cable and putting the Logitec USB receiver away from the Desk Mini X300 (AMD Ryzen 7 5700G with Radeon Graphics, Windows 11 pro).
	with regards from Raku