ASRRGBLED / ASROCK PolychromeRGB not working

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   So I re-setted my pc not that long ago, and I forgot about a program I had that was PolychromeRGB, I get it to customize my lights because that's what I used before. And I try launching it and I get this pop up that says "There is no Asr graphics card and Asr USB LED Header! And I really don't know what to do, all I do is customize my lights with this program.. Any solution to fix this? It used to work until I reset my pc and it doesn't work anymore...

Thanks

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
fubz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Dec 2020 Status: Offline Points: 4	Post Options Post Reply Quote fubz Report Post Thanks(0) Quote Reply Topic: ASRRGBLED / ASROCK PolychromeRGB not working Posted: 18 Dec 2020 at 2:24pm
	So I re-setted my pc not that long ago, and I forgot about a program I had that was PolychromeRGB, I get it to customize my lights because that's what I used before. And I try launching it and I get this pop up that says "There is no Asr graphics card and Asr USB LED Header! And I really don't know what to do, all I do is customize my lights with this program.. Any solution to fix this? It used to work until I reset my pc and it doesn't work anymore... Thanks

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 22 Dec 2020 at 2:24pm
	Dear Fuba, Thank you for the posting. Could you please provide the model name of the motherboard, CPU and BIOS version for our reference? Thank you, Best wishes, ASRock TSD

fubz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Dec 2020 Status: Offline Points: 4	Post Options Post Reply Quote fubz Report Post Thanks(0) Quote Reply Posted: 23 Dec 2020 at 2:33pm
	My Bios version is American Megatrends Inc. P4.00, 3/19/2019. My CPU is a i7-9700F. My Motherboard is a ASRock B360M IB-R1

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 25 Dec 2020 at 3:06pm
	Dear Fubz, B360M IB-R1 is for Ibuypower, and they have customize setting. Please kindly contact Ibuypower for further assistance. Thank you! Warmest Regards ASRock TSD