|
New ASRock Z170 Pro4 - Randomly freezing |
Post Reply 
|
Page <1234 6> |
| Author | ||
wardog 
Moderator Group 
Joined: 15 Jul 2015 Status: Offline Points: 6447 |
 Post Options
 Thanks(0)
 Quote Reply
 Posted: 12 Jan 2016 at 9:21am |
|
Get's me thinking a graphics driver issue. It passes MemTest and Prime, and those are run w/o the OS or related video drivers loaded. |
||
 |
||
|
joejccva71
Newbie 
Joined: 11 Jan 2016 Location: Massachusetts Status: Offline Points: 25 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 9:24am |
|
It's freezing. It's a hard freeze. No BSOD, no crash, just everything stops. I can still see the screen but can't move the mouse, can't type, can't hit ESC, can't Ctrl-Alt-Delete, can't do anything except hold the power button down and shut machine down and then restart it. I'll get DDU and do what you said.
I don't believe I have it on too tight. I've also run prime95 and Aidas 64 testers overnight and had no freezes in the morning. CPU loads were all at 100% during the testing for hours.
|
||
|
||
|
Tenkei
Newbie
Joined: 12 Jan 2016 Status: Offline Points: 17 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 11:18am |
|
|
Sad to hear that your PC is still freezing. I'm just throwing in my two cents:
- Use DDU in safe mode. The program should automatically suggest this when you open it on windows. - Try to update your drivers with driver booster 3. This program will scan and update any device from your system to the latest version. Please beware that it could cause system errors when you decide to apply the updates. Personally I don't have any problems with driver booster 3 and I use it quite often to check for new driver updates. - Since the CPU, RAM and probably also the GPU seem to work fine, then maybe check your WLAN card. This sounds rater silly, but my system crashed many times because of my Asus PCE-AC68 WIFI driver. If you really don't know what to do next, then remove your WIFI card and use your Onboard LAN or try other WIFI drivers. Try to install the driver only version, without the including software/bloatware if possible. - Check out Nirsoft Bluescreenview if you get a BSOD. Good luck! |
||
|
||
|
wardog
Moderator Group
Joined: 15 Jul 2015 Status: Offline Points: 6447 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 4:33pm |
|
Thank you Tenkei. I forgot to mention run it Safe Mode. |
||
|
||
|
wardog
Moderator Group
Joined: 15 Jul 2015 Status: Offline Points: 6447 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 4:36pm |
|
Yeah, hold off on the stress test for now. It's not needed at this point. Edited by wardog - 12 Jan 2016 at 4:37pm |
||
|
||
|
peroni
Newbie
Joined: 27 Dec 2015 Status: Offline Points: 65 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 7:56pm |
|
|
Have you tried with taking out the Nvidia card and running off the Intel 530 for a while?
by the way, FSX runs pretty well even on the integrated card to my surprise. |
||
|
||
|
joejccva71
Newbie
Joined: 11 Jan 2016 Location: Massachusetts Status: Offline Points: 25 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 9:32pm |
|
|
Ok so just an update. These are the things I did last night when I got home from work.
1. I checked the event viewer and noticed an error that happened whenever i booted into windows. However, this error did not happen at the moment of freezing, only when I booted. "Driver ACPI returned invalid ID for a child device" So I uninstalled both my audio and graphics drivers using DDU, let it run in safe mode, rebooted and then reinstalled just the motherboard audio, and just the Nvidia graphics and physx drivers. Played a game for about 30 minutes. Freeze. So that didn't work. 2. Opened the case. Pulled the memory out, used canned air and dusted out the memory sockets. Then I put the memory back in different slots. So instead of slots 1 and 3, I used 2 and 4. I have 8 gb (2x4gb sticks). Booted into windows and played a game for 5 hours or so, didn't freeze. But I wasn't convinced. 3. I downloaded the stability tester, OCCT and I let it run all night. Woke up and no freeze. People have said that if you can run the CPU: LINPACK tester with that program even just an hour, then you're machine is 100% stable for overclocking. Well, I ran it all night and no freeze, no crash, nothing. Keep in mind that I'm not overclocking, don't worry...everything is at stock speeds. Still not convinced yet. 4. This morning, I'm letting a Youtube video run all day while I'm work. I've crashed before just playing a Youtube video. Could it be just switching the memory around fixed this?
Edited by joejccva71 - 12 Jan 2016 at 9:36pm |
||
|
||
|
wardog
Moderator Group
Joined: 15 Jul 2015 Status: Offline Points: 6447 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 9:50pm |
|
|
You HAD the memory in A_1 and B_1?
No no no. Two sticks belong in A_2 and B_2 ! I'm gonna go out on a limb here and prematurely declare this Solved.  |
||
|
||
|
joejccva71
Newbie
Joined: 11 Jan 2016 Location: Massachusetts Status: Offline Points: 25 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 9:56pm |
|
Yea I had them in A1 and B1, but i thought as long as they weren't right next to each other that it didn't matter. Like they could go in A1 and B1 OR A2 and B2 and it would be fine. Like the manual shows: Priority 1: A2 and B2 Priority 2: A1 and B1 Priority 3: A1, A2, B1, B2 But I mean couldn't it work just as well the way I originally had it?
Edited by joejccva71 - 12 Jan 2016 at 9:59pm |
||
|
||
|
wardog
Moderator Group
Joined: 15 Jul 2015 Status: Offline Points: 6447 |
Post Options
Thanks(0)
Quote Reply
Posted: 12 Jan 2016 at 10:03pm |
|
|
Next to each other and you loose "Dual Channel Memory". Hence the A's and B's.
Odd that ASRock didn't state A_2 and B_2 in the manual. I just looked at yours and a few others online too, no mention of it. Yea. A2 and B2 are where they belong and why I'm guessing your problems are solved. Though, keep posting if not, but I bet you've now fixed what was ailing there. |
||
|
||
|
Post Reply
|
Page <1234 6> |
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Topic Options
joejccva71 wrote: