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New ASRock Z170 Pro4 - Randomly freezing

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DownyTif View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DownyTif Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2016 at 1:53am
Xaltar & joejccva71:
alright! thanks a lot I'll try that tonight for sure :)
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peroni View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote peroni Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2016 at 3:13am
When resetting CMOS via the jumper and/or disconnecting the battery you might come across a weirdness like it happened to me on this same exact board, Intel NIC lost its macaddress.
Luckily Asrock made available a tool to reset it. 
I did panic for a few minutes though. Dead



Edited by peroni - 15 Jan 2016 at 3:15am
Z170 PRO4
i5 6600
2x8GB Corsair DDR3000
SSD 950 Pro (OS) 850 Evo (data)
GTX 960 4GB
2x LCD
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DownyTif View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DownyTif Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2016 at 3:19am
Originally posted by peroni peroni wrote:

When resetting CMOS via the jumper and/or disconnecting the battery you might come across a weirdness like it happened to me on this same exact board, Intel NIC lost its macaddress.
Luckily Asrock made available a tool to reset it. 
I did panic for a few minutes though. Dead


Can you link the tool? just in case...
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peroni View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote peroni Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2016 at 4:02am
Sure, this is the page

http://www.asrock.com/support/download/mactool.asp
Z170 PRO4
i5 6600
2x8GB Corsair DDR3000
SSD 950 Pro (OS) 850 Evo (data)
GTX 960 4GB
2x LCD
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DownyTif View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DownyTif Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2016 at 12:53pm
CMOS is reset. Went into the BIOS at the next startup and saw something different than before in the memory section. Now I see:

DDR4_A1: None
DDR4_A2: 8GB (DDR4-2133)
DDR4_B1: None
DDR4_B2: 8GB (DDR4-2133)

Profile 1
DDR4-2400 15-15-15-35 1.20V

XMP Profile: Auto

My DDR4 is 2400MHz, not 2133. What's going on?

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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2016 at 1:45pm
You will need to set the RAM to 2400. On all boards the RAM will default to 2133 for DDR4 and 1333 for DDR3, this is a safety feature to ensure the system will boot.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2016 at 3:55pm
Originally posted by Xaltar Xaltar wrote:

You will need to set the RAM to 2400.


How to do it. Bear with me, I'm using the online manual which leaves a lot to be desired in terms of clicking what opens what in the BIOS

BIOS > OC Tweaker > DRAM Configuration > DRAM Timing Configuration > Load XMP Profile, and here simply choose the XMP Profile as it is read from your memory sticks.

That's it. DO NOT change anything else DRAM related at this point. Choose the XMP Profile, Save and Exit. Then re-enter the BIOS on re-booting to check that the changes "stuck"


Edited by wardog - 15 Jan 2016 at 3:56pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DownyTif Quote  Post ReplyReply Direct Link To This Post Posted: 15 Jan 2016 at 11:19pm
@Wardog and Xaltar:

thanks a lot, I'll try this tonight when at home and report back. I have the feeling that this will close my problems once and for all :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote DownyTif Quote  Post ReplyReply Direct Link To This Post Posted: 16 Jan 2016 at 11:00am
Alright, did it. RAM is configured correctly and validated.

Played Diablo 3 for like 1h30, ALT-TAB to Windows to take a small break and bang, froze again. I had HWMonitor started, my temps where 40C for CPU, 60C for GTX970.....

I'm about to cry.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 16 Jan 2016 at 11:10am
Meh, I'll remind you this forum has a strict No Crying policy !  Wacko

You want to work at this and see if it'll run, albeit at a lower MHz on the memory?
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