USB3 Problem |
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xpetr11
Newbie Joined: 25 Jan 2016 Status: Offline Points: 7 |
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Posted: 25 Jan 2016 at 9:57pm |
Hello i have this motherboard http://www.asrock.com/mb/AMD/960GM-VGS3%20FX/
and after installing windows 10 (Enterprise)my usb3 does not appears anywhere. i had all the installs (X-FAST LAN.X-FAST USB) i go to :(system properties-device manager-universal serial bus controller) but the usb3 does not appears anywhere, is a problem with drivers or something else? Thank you
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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First you'll need to convice me it HAS on-board USB 3.0 .
In looking over the MB web pages and drivers just now I am of the conclusion it does not offer USB 3.0 Where, page link please, are you reading that it has USB 3.0 on-board? |
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xpetr11
Newbie Joined: 25 Jan 2016 Status: Offline Points: 7 |
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I did not say that the usb3 was on board.
I buy this gaming pc new,with 4 usb2 ports,and one usb3,but why does not appear ?
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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No. No you didn't. But you should have! |
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xpetr11
Newbie Joined: 25 Jan 2016 Status: Offline Points: 7 |
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Thanks for your help
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Have you installed the driver for the 3.0 card?
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xpetr11
Newbie Joined: 25 Jan 2016 Status: Offline Points: 7 |
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In the product page ( asrock 960gm-vgs3fx - downloads - windows 10 & windows 10x64 ) there is only drivers for realteak. Where i can find drivers for windows 10 x64?
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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The proper/correct driver should have come with the card.
What Manufacturer and Model Number is the USB 3.0 card you purchased? I'll find the latest driver for you. |
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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I forgot. You purchased a complete system from a vendor. Here, to keep your troubles and headaches to a minimum, not to mention possible Voiding ithe system Warranty, I should might maybe direct you to the Vendor for Support. But, if you'd like, and knowing full well it might void the/your Warranty, reply back with the 3.0 cards manufacturer and model and I'll locate the correct driver for you. |
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xpetr11
Newbie Joined: 25 Jan 2016 Status: Offline Points: 7 |
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the usb3 cable from the pc is a 20 pin header cable
is this motherboard has a 20 pin USB3 connector? i can see only 10 pin connector.i must convert the 20 pin usb3 cable to a 10pin? |
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