Asrock z270 Extreme4 User help!

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   Hello!

I have problems with my newly bought board 3days ago which is the Asrock z270 Extreme 4 I'll try to make it less confusing as I could.

1st Problem BIOS: When I try to save and exit from Bios easy mode or Advance mode my PC Shuts off I mean literally turns of LED Fans, Ram LED turns off except the motherboard LED which is the RGB and the Red Light indicating the bios and after a few seconds 3 - 5 it turns off itself again without any problem and I can go inside the windows do some work play some games the PC is running well without any kind of problem except the one I mentioned above, also I cannot use the internet flash so I tried to use the instant flash. 

( I did manage to flash the bios using Instant Flash with a USB stick after the update it tells me to restart I click yes it turns off and then turns itself up after a few seconds and I checked the bios version it is been updated from 1.20 - 2.00)

2nd Problem is Motherboard LED: When I turn my PC off all the mouse, fans, keyboard LED's turns off "EXCEPT" the motherboard RGB LED and the Red Light that is indicating the bios that I'm using.

I cannot find any solution about this kind of thing I contact ASRock support and until now I didn't receive any email so I tried to post it here I would be glad if anyone can help me solve this issue.

Edited by cramz49 - 02 Jun 2017 at 2:23pm

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cramz49 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Jun 2017 Location: Philippines Status: Offline Points: 6	Post Options Post Reply Quote cramz49 Report Post Thanks(0) Quote Reply Topic: Asrock z270 Extreme4 User help! Posted: 02 Jun 2017 at 2:20pm
	Hello! I have problems with my newly bought board 3days ago which is the Asrock z270 Extreme 4 I'll try to make it less confusing as I could. 1st Problem BIOS: When I try to save and exit from Bios easy mode or Advance mode my PC Shuts off I mean literally turns of LED Fans, Ram LED turns off except the motherboard LED which is the RGB and the Red Light indicating the bios and after a few seconds 3 - 5 it turns off itself again without any problem and I can go inside the windows do some work play some games the PC is running well without any kind of problem except the one I mentioned above, also I cannot use the internet flash so I tried to use the instant flash. ( I did manage to flash the bios using Instant Flash with a USB stick after the update it tells me to restart I click yes it turns off and then turns itself up after a few seconds and I checked the bios version it is been updated from 1.20 - 2.00) 2nd Problem is Motherboard LED: When I turn my PC off all the mouse, fans, keyboard LED's turns off "EXCEPT" the motherboard RGB LED and the Red Light that is indicating the bios that I'm using. I cannot find any solution about this kind of thing I contact ASRock support and until now I didn't receive any email so I tried to post it here I would be glad if anyone can help me solve this issue. Edited by cramz49 - 02 Jun 2017 at 2:23pm

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 13 Jun 2017 at 2:18pm
	Dear Cramz49, Thank you for contacting ASRock. Regarding your question 1, after you save the BIOS setting and exit BIOS, the system will automatically shut down and restart. It's normal behavior, don't worry about this. For your question 2, if you want to turn off the RGB LED and BIOS LED on the motherboard, please get into BIOS advanced mode, select the advanced menu, chipset configuration, and set the Deep sleep enabled. Then the RGB LED and BIOS LED will be turned off when system shutdown. Thank you! Yours truly, ASRock TSD Edited by ASRock_TSD - 13 Jun 2017 at 2:23pm