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ASRock AB350M Pro4 - Freezing

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urmamasllama View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote urmamasllama Quote  Post ReplyReply Direct Link To This Post Posted: 18 May 2018 at 12:33am
I came across a comment on reddit discussing the freezing issue that got me thinking

> The odd thing is that sometimes you can change the CPU and it will work, according to ASRock. It didn't work for me, but then again, it was the same model CPU.

If that is the case My rma 1600 may have just been one of these golden chips that got mentioned. And if that is true then instead of having a different issue from you guys I may have found a workaround!

anyone that uses linux add "IOMMU=off AMD_IOMMU=off" to your kernel parameters also to match me exactly have SVM enabled in the bios. 

something I haven't done yet: try changing IOMMU to enabled or disabled in the bios. the manual says auto defaults to disabled but since I leave it at auto and am using it that may be incorrect.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote urmamasllama Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2018 at 11:23pm
you may be  referring to a separate issue actually. In order for me to do passthrough I have to call IOMMU=PT and AMD_IOMMU=ON
I was also getting kernel panics before I found this fix
the Issue I'm referring to in my post has no crash logs, just a hard lock and the displays turn off
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Blackey Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2018 at 11:12pm
Originally posted by urmamasllama urmamasllama wrote:

This will be long because I want to cover everything so that I can minimize what needs to be confirmed on my problem. So I built my system in november of last year. With the intent of using it for a linux system with a windows VM GPU passthrough R5 1600, 32 gigs of G.Skill 3200mhz cas 16, ASRock AB350M PRO4, MSI RX580-Host, EVGA GTX 1070FTW-Guest I had a ton of issues at first and spent several months trying to figure out what was the issue. I had all sorts of stability problems, I would constantly get black screen crashes (displays would go to sleep with no logs) from seemingly inane things like calling lspci, or certain c-state changes (I think) once it happened if I restarted my system the same kind of crash would happen just before I loaded into the desktop. Here is where it gets strange, I could get that crashing to stop by calling iommu=off (disabling virtualization) and the issues would only happen at all once the system had been running for a little bit, thus why I could turn on the computer with iommu on at all. I later found out that processor had the GCC compile defect and thus replaced it through rma and my replacement 1600 resolved every single bit of stability problems I had.
That was all wrapped up in early february, jump to last month when ryzen 2 launched. I updated my bios, went out and bought a 2700X for the bump in performance and more cores. Everything seemed fine but I was having some stability issues I had messed around with ram and OC and stuff so I initially assumed I had done something wrong, but I kept playing with settings over the next couple of weeks and just couldn't get it to play nice. eventually I reset the bios thinking there was a setting I missed, turned out the thing was unstable at stock too, and then it clicked the only change I had made in the bios was to enable virtualization. And finally I realized I was seeing the same black screen crashes as before, there were just less frequent and harder to cause knowing this I tested kill-ryzen for GCC. It passed naturally but then I tried to get a consistent way to cause the crash once I did I found that it was nearly the same scenario. once it was in the unstable state if I restarted it would crash again before it could get to the desktop, and the moment I disabled iommu in the kernel flags the problems vanished. right now I'm back on my 1600 and have no issues, I've messaged amd support for an rma claim but it's been hard explaining this stuff one email a day and I haven't heard back since last week so idk whats going on


thank you for hearing my super long story if anyone here has any ideas as to what is going on I'd love to hear it


Iommu is bugged on my board also (asrock ab350 pro4, ryzen 52400g). If I use any latest linux kernel I get a kernel panic, on older kernel just instability issue (freezing and things like that). This only with iommu on or on auto. With iommu off the system is rock solid on windows and linux. I think it's a board problem, not a cpu problem.
Oh, you can also try with "iommu=soft" as kernel parameter, it works on ubuntu 17.10.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jj747 Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2018 at 10:50pm
bios beta new old problems, blocks coninue

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Post Options Post Options   Thanks (0) Thanks(0)   Quote urmamasllama Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2018 at 10:27pm
This will be long because I want to cover everything so that I can minimize what needs to be confirmed on my problem. So I built my system in november of last year. With the intent of using it for a linux system with a windows VM GPU passthrough R5 1600, 32 gigs of G.Skill 3200mhz cas 16, ASRock AB350M PRO4, MSI RX580-Host, EVGA GTX 1070FTW-Guest I had a ton of issues at first and spent several months trying to figure out what was the issue. I had all sorts of stability problems, I would constantly get black screen crashes (displays would go to sleep with no logs) from seemingly inane things like calling lspci, or certain c-state changes (I think) once it happened if I restarted my system the same kind of crash would happen just before I loaded into the desktop. Here is where it gets strange, I could get that crashing to stop by calling iommu=off (disabling virtualization) and the issues would only happen at all once the system had been running for a little bit, thus why I could turn on the computer with iommu on at all. I later found out that processor had the GCC compile defect and thus replaced it through rma and my replacement 1600 resolved every single bit of stability problems I had.
That was all wrapped up in early february, jump to last month when ryzen 2 launched. I updated my bios, went out and bought a 2700X for the bump in performance and more cores. Everything seemed fine but I was having some stability issues I had messed around with ram and OC and stuff so I initially assumed I had done something wrong, but I kept playing with settings over the next couple of weeks and just couldn't get it to play nice. eventually I reset the bios thinking there was a setting I missed, turned out the thing was unstable at stock too, and then it clicked the only change I had made in the bios was to enable virtualization. And finally I realized I was seeing the same black screen crashes as before, there were just less frequent and harder to cause knowing this I tested kill-ryzen for GCC. It passed naturally but then I tried to get a consistent way to cause the crash once I did I found that it was nearly the same scenario. once it was in the unstable state if I restarted it would crash again before it could get to the desktop, and the moment I disabled iommu in the kernel flags the problems vanished. right now I'm back on my 1600 and have no issues, I've messaged amd support for an rma claim but it's been hard explaining this stuff one email a day and I haven't heard back since last week so idk whats going on


thank you for hearing my super long story if anyone here has any ideas as to what is going on I'd love to hear it



Edited by urmamasllama - 17 May 2018 at 10:28pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote benzsport357 Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2018 at 2:02pm
did anyone try new beta bios?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote vyseark Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2018 at 8:00am
Two new beta bios on ASRock site (4.73B and 4.82). A hope for the freezing problem? I will not change my bios now (4.50)

___________________________________________

01 month with no freezes. Memory still at 1866 mhz
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gjaltemba Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2018 at 8:36am
Originally posted by Ivan_83 Ivan_83 wrote:

I have no freezes, but I use FreeBSD, replace thermal pads on VRM and replace chipset radiator.
Did you try active cooling for chipset?


Active cooling on chipset and VRM finally fixed it for me. My AB350M Pro4 was this close to being trashed.


Edited by gjaltemba - 12 May 2018 at 8:38am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RogerG781 Quote  Post ReplyReply Direct Link To This Post Posted: 11 May 2018 at 6:38am
I have three AB350M Pro4 and all the boards are freezing.

So i check the mainboards and disconnect all devices and only use CPU, RAM and graphics card with latest BIOS Version P.4.70.

When i start the mainboard go to bios and let it run, it freezes after 1 hour or lesser.
Then i have connected a usb stick with Memcheck and all three mainboard freezed with different CPU types (1300x, 1500x, 2200G) and different RAM Modules (Corsair and Crucial)

Here is definitve was wrong with the quality of the mainboard or the BIOS is faulty.

So i get in contact with AsRock Support and they help me really fast.


Edited by RogerG781 - 11 May 2018 at 5:09pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ivan_83 Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2018 at 10:18am
I have no freezes, but I use FreeBSD, replace thermal pads on VRM and replace chipset radiator.
Did you try active cooling for chipset?




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