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Z170 Extreme7+ Problems

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mchrist152 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mchrist152 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2016 at 3:50pm
The 8 pin connector is connected.  I don't have a video card as I was planning on using the onboard graphics.  I mostly remote desktop into this machine so high end graphics don't make a lot of sense.  Besides the onboard graphic with the i7 processor should be equivalent to a low end card and I can always buy a card later if I find I need one.  Anyway, it did show something on the monitor but now does not.  I did have a PS2 keyboard plugged in but it was/is a good keyboard.  I didn't do anything to the board that should have caused this change in behavior unless you consider rebooting the computer to be a cause.  It just went from booting into windows to not booting into windows.  Therefore, I'm trying to figure out if the motherboard is still good or not.  I can install win10 on this machine but, of course, the board has to be good.  So is there a good way to tell?
Mike C.
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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2016 at 4:00pm
Originally posted by mchrist152 mchrist152 wrote:

Therefore, I'm trying to figure out if the motherboard is still good or not.  I can install win10 on this machine but, of course, the board has to be good.  So is there a good way to tell?


Unfortunately no there isn't.

And 'sides, reinstalling Windows isn't like pulling your own teeth.
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mchrist152 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mchrist152 Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2016 at 2:05am
I just wanted to give an update.  I returned the board and ASRock promptly sent me a replacement.  In the meantime, I reinstalled my old ASUS board and upgraded the OS to windows 10.  I also installed every driver for that board from ASRock's download page.  Then I installed the replacement board and everything went pretty smoothly.  The biggest problem I had was setting up the RAID system.  I believe this is mostly due to the Intel Rapid Storage Technology software and drivers.

I installed the Intel Rapid Storage Technology software from the ASRock webpage but when I turned on RAID in the bios, the Intel Rapid Storage Technology software would suffer an unknown error and not start.  The Rapid Storage Technology service would not start automatically either.  After much soul searching, google searching and pulling out hair I started to suspect drivers.  But when I looked in device manager under IDE ATA/ATAPI controllers, the version of the Intel driver was the latest.  However, when I turned on RAID in the bios this driver would move from IDE ATA/ATAPI controllers to Storage controllers and then the version of that driver - iastorav.sys - was old (9.something).  So I uninstalled that driver making sure to check the checkbox about removing it from the system and then the system found and installed another driver - iaStorAV.sys version 13.2.0.1022.  This still seems old since I'm using version 14 of Intel's RST but things are working well so I decided to leave it alone.

I guess the main takeaway here is that the Intel Rapid Storage Technology drivers do not update properly and it's a little tricky to detect given the way the device class and driver version changes once raid is enabled in the bios.

But I'm pretty positive on this board so far.  We will see how it lasts over time.
Mike C.
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