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X99 Extreme4 and RX480
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Xaltar View Drop Down
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Joined: 16 May 2015
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Points: 27293 		Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 31 Mar 2017 at 1:57pm
The RX 480 uses significantly less power than the R9 280 so the PSU shouldn't be a problem with the 480 if it is working correctly with the 280.

Parsec's suggestion on the drivers is exactly what I was going to suggest. Both the GPU and INF drivers/utility should be reinstalled. If you have not already, clear CMOS with the new config all set up so you have a clean slate to work from and no remnant settings from the old setup. With a hardware change this significant a fresh OS install wouldn't be amiss. Try the driver reinstall first though.

If you still have issues after the driver remove and reinstall and/or OS clean install then take a look at your system events in event viewer. Make a note of the time a freeze occurs and check for any corresponding warnings or errors in your event logs. This should give you an idea of where the problem is coming from. If you see it is GPU or driver related then RMA that GPU. I made the mistake of hanging on to mine thinking it was just a driver issue and it turned out to be a bad/faulty VRM section. I am now stuck with the GPU...

If the issues clear up with the suggestions given here then you should be good to go. GPU related issues can be a pain to troubleshoot given how many factors there are at play.
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Points: 6447 		Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 31 Mar 2017 at 10:03am
First, what PSU and how old is it? The RX480 req's a decent 500w'er.

Since we don't know how loaded w/HW your system is, you can see if plugging a 4-pin mole direct from the PSU into PCIE_PWR1, just above and in the middle of the top PCIE1 slot.
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Points: 4996 		Post Options Post Options   Thanks (1) Thanks(1)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 31 Mar 2017 at 9:46am
Originally posted by guido1000 guido1000 wrote:

I am scratching my head. Have had a x99 extreme4 for 2 years with a Core i7-5820 and XFX R9 280 GPU. Decided to update the system to a new CPU and GPU. I flashed the bios to the latest bios to support the i7-6800. Replaced the CPU and GPU but every time I launch a game, I get random system hangs (fairly quick under 10 minutes of play). Upgraded the power supply and monitored for thermal issues but did not find any. Does this mobo support the RX480? Bad GPU? I have tried the old XFX card and it is fine so the CPU is not an issue.

Any suggestions? TIA


You mentioned nothing about GPU drivers.

You should uninstall your current AMD/ATI driver, with the 480 in the board should be Ok. Then restart to PC, do not install the AMD GPU driver yet.

Once you restart and the built in Windows GPU driver installs automatically, download the GPU driver from the 480's website and install it. Restart the PC and see how it goes.

No idea what version of Windows you are using. You said you are now using a Broadwell-E CPU with compatible UEFI/BIOS version. But did you install the new version of the INF files and the Intel IME software for your processor?

This is the main driver and software download page for your board, from there you can choose your OS version and get the correct versions of the INF and IME software installation programs:

http://www.asrock.com/mb/Intel/X99%20Extreme4/?cat=Download
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Points: 9 		Post Options Post Options   Thanks (0) Thanks(0)   Quote guido1000 Quote  Post ReplyReply Direct Link To This Post Posted: 31 Mar 2017 at 9:09am
I am scratching my head. Have had a x99 extreme4 for 2 years with a Core i7-5820 and XFX R9 280 GPU. Decided to update the system to a new CPU and GPU. I flashed the bios to the latest bios to support the i7-6800. Replaced the CPU and GPU but every time I launch a game, I get random system hangs (fairly quick under 10 minutes of play). Upgraded the power supply and monitored for thermal issues but did not find any. Does this mobo support the RX480? Bad GPU? I have tried the old XFX card and it is fine so the CPU is not an issue.

Any suggestions? TIA
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