ASRock Thunderbolt issue

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I have a ASRock Z370 Pro4-IB Motherboard and was told the ASRock Thunderbolt 3 AIC would work with it. However, I tried installing it and cannot get it to work. I turned on Thunderbolt in the Bios, turned off Thundbolt Security and installed the latest Thunderbolt Driver found here. This is my setup: https://www.asrock.com/mb/spec/product.asp?Model=Thunderbolt%203%20AIC

Can anyone help me out? My computer is recognizing the new Thunderbolt ports.

LInks: 
Computer: https://www.bestbuy.com/site/ibuypower-desktop-intel-core-i7-16gb-memory-nvidia-geforce-gtx-1080-1tb-hard-drive-240gb-solid-state-drive-gray-black/6180826.p?skuId=6180826&cmp=RMX&extStoreId=470&ref=212&loc=1&gclid=EAIaIQobChMIw96nrsCf3AIVAsJkCh01BQP4EAQYASABEgLx0fD_BwE&gclsrc=aw.ds

Thunderbolt AIC: https://www.asrock.com/mb/spec/product.asp?Model=Thunderbolt%203%20AIC

Edited by floridianfisher - 15 Jul 2018 at 11:54am

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floridianfisher Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jul 2018 Location: Seattle Status: Offline Points: 4	Post Options Post Reply Quote floridianfisher Report Post Thanks(0) Quote Reply Posted: 15 Jul 2018 at 11:52am
	I have a ASRock Z370 Pro4-IB Motherboard and was told the ASRock Thunderbolt 3 AIC would work with it. However, I tried installing it and cannot get it to work. I turned on Thunderbolt in the Bios, turned off Thundbolt Security and installed the latest Thunderbolt Driver found here. This is my setup: https://www.asrock.com/mb/spec/product.asp?Model=Thunderbolt%203%20AIC Can anyone help me out? My computer is recognizing the new Thunderbolt ports. LInks: Computer: https://www.bestbuy.com/site/ibuypower-desktop-intel-core-i7-16gb-memory-nvidia-geforce-gtx-1080-1tb-hard-drive-240gb-solid-state-drive-gray-black/6180826.p?skuId=6180826&cmp=RMX&extStoreId=470&ref=212&loc=1&gclid=EAIaIQobChMIw96nrsCf3AIVAsJkCh01BQP4EAQYASABEgLx0fD_BwE&gclsrc=aw.ds Thunderbolt AIC: https://www.asrock.com/mb/spec/product.asp?Model=Thunderbolt%203%20AIC Edited by floridianfisher - 15 Jul 2018 at 11:54am