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Milkman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Milkman Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2018 at 12:00pm
Predator XB1 series XB281HK 28" 4k g-sync

https://www.newegg.com/Product/Product.aspx?Item=N82E16824011083

After a ton of digging through the Acer forums, I found some random customer asking why their netflix, etc, was refusing to stream at UltraHD/4k on this monitor. Answer was that the screen supports HDCP 2.0 but not 2.2... 

I am asking Acer if there is any way for them to update HDCP to 2.2, but I don't think that is possible. Last I checked you can't change HDCP.  
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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2018 at 11:53am
C'mon!

What model Predator? I find that hard to believe.
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Milkman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Milkman Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2018 at 11:04am
Well, this is terrible. This is much worse than I thought, and I appear to have multiple issues outside the ASrock Intel ME Firmware + SGX issue. 

My Acer Predator XB1 series 4k g-sync gaming monitor... shows HDCP compliant in the nvidia driver. But it isnt HDCP 2.2 compliant, apparently..... and a second tool showed me this. 

3 barriers now: 
1. Monitor must be swapped out for a HDCP 2.2 compliant 4k monitor. Working on that now. 
2. PowerDVD 17 must be updated to support.... regular GPUs. If they do not plan to do this, then I will get a refund. 
3. ASrock and/or Intel need to release a MEI and/or ME FW update that allows SGX to function, or patches it in some other way to let me... play licensed UltraHD content. 

I have learned that not even Netflix is sending me 4k streams via their "app". They are limiting me to 1080p despite having paid for this service months ago. They dont even bother.... to notify... customers that the browser or device they are using wont work. They just.. sell the damn service and remove the notification icons in the player that show you "HD/SD/UltraHD". 

This is terrible. The industry's greed and attempt to control the dissemination of "backup" software is destroying something that used to be great. This is a nightmare. I spent $3000 goddamn dollars on a brand new system - spec'ed for 4k -  less than a month ago and I cant even play a 4k BluRay. 
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Milkman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Milkman Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2018 at 10:11am
Also on Cyberlink's page, regarding GPUs which can be used for PowerDVD 17 Ultra to playback UltraHD movies: (I get error 01003)

"Error code 01002, 01003, 01004:
Ultra HD Blu-rays cannot currently be played on this computer. Please make sure your graphics processor (GPU) meets the system requirements for Ultra HD Blu-rays, and update its driver to the latest version.

Suggestion
Make sure your graphics processor is compatible for Ultra HD Blu-ray movie playback. To ensure the latest playback compatibility, you are advised to update the graphics driver to the latest version directly from your graphics processor manufacturer's website."

Why would they not mention that NO GPU will work with PowerDVD for UHD playback EXCEPT Intel discreet garbage? Why would they just say "make sure its compatible/update the driver"? 

This is all kinds of messed up. I will demand a refund for the PowerDVD license I just acquired if they can't offer support for regular GPUs, at the very least. 

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Milkman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Milkman Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2018 at 10:06am
When I built out this system... I verified each component that I would need to playback 4k content. At that time, PowerDVD 17 Ultra was the recommended software to play 4k BluRay on a few drives, including the Pioneer internal drive I have. AT THAT TIME, there was no published limitation.... on which GPU brand or discreet chipset you would need to make this work. 

This is outrageous and the questions one would need to have asked before making purchasing decisions are counter-intuitive. Never before would the question "if I build a 4k capable system (GPU, screen, CPU, chipset), will it be able to play games at 4k AND movies at 4k?" The very idea was absurd. Not anymore, apparently. 

I will find other software, then. I will not be limited by the incompetence of one vendor if I can avoid it.  
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bits2000 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bits2000 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2018 at 9:55am
The link I sent you above, copy and paste it into your browser and this will tell you about what graphic cards are supported like Intel.
BiTs
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Milkman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Milkman Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2018 at 2:58am
From what I have read and experienced, my chipset, CPU, and GPU should all work just fine. Intel claims this, Nvidia claims this, and Cyberlink lists my GPU on their page.

Where do you see that ONLY intel discreet chips will allow 4k BluRay playback on PCs? That would be lawsuit material if it were true.

There is no reason for users to be FORCED to only use some lousy discreet graphics chipset just to be able to play their purchased 4k BluRay content on a PC. This is *absurd*, and it is clearly an intentional choice by intel and/or microsoft to slow down the "threat" of piracy. Further, I see MANY examples of people with various Nvidia GPUs getting 4k BLuRay playback working fine. 

I know about intel virtulization stuff - thats already turned on to support my VMs. There are no SGX options in my x299 TaiChi BIOS. I bought this board, GPU, CPU because.... they are all documented to support 4k BluRay playback. 
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bits2000 View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote bits2000 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2018 at 11:37pm
The 2 to make  enabled are:  Intel Virtualization Technology--Enabled
                                             Software Guard Extensions (SGX)--Enabled
That's it for you bios. I think I had to go down 1 in my bios for it to work.
My Pioneer UHD Drive had software with it, I did installed it alone with Powerdvd 14. ASRock sent me a ME file that is what made the extensions turn on and get recognized by the Cyberlink Adviser.

If you need more help let me know. Will be very glad to help you.

Thanks....
BiTs
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bits2000 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bits2000 Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2018 at 11:16pm
I learned a lot from my system when I was trying to get it to play 4k. One thing I learned was actually it came today which came from NVIDIA themselves. 
According to the minimum system requirements from CyberLink, Ultra HD Blu-ray is supported only if a display is powered by Intel Graphics. https://www.cyberlink.com/support/product-faq-content.do?id=19144&prodId=1&prodVerId=1274

My Intel graphics 630 does play it, and is the only graphics card that will play it. All others will not even if they say they will.

Make sure you have the latest Intel SGX PSW for Windows v1.9.105.42143 installed.
Make sure in the bios the sgx is turned on, and there's another one to turn on I think it's the Intel runtime management something or another, I will have to put a new reply and go and check it. Will have to reboot to see it. And also read my last post before this one it tells you a lot.
BiTs
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Milkman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Milkman Quote  Post ReplyReply Direct Link To This Post Posted: 24 Feb 2018 at 3:47pm
Long story short, after a bit of back and forth, I have the latest firmware(1.70), latest management engine firmware(11.10.0.1287), and latest Asrock intel management system driver installed on windows 10. 

The above ME (ME_consumer v11.8.50.3425 listed in Wardog's comment) comes back with "are you sure you want to downgrade your firmware? YES/NO"

Should I be downgrading it? 
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