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ASRock AB350M Pro4 - Freezing |
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axemole 
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Joined: 11 Mar 2018 Location: US Status: Offline Points: 21 |
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 Posted: 14 Mar 2018 at 4:01am |
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I just bought the ASUS TUF B350M-PLUS Gaming... I will keep this forum in touch
in the meantime, I am getting an RMA for this board and hope that if fixed, I'll build a second system Thx for the help anyways!
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Quis custodiet ipsos custodes?
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PetrolHead
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Joined: 07 Oct 2015 Status: Offline Points: 403 |
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Posted: 14 Mar 2018 at 4:25am |
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Leeouque, here's an idea if you want to try it out:
1. Download HWiNFO64 (it's free) and start it up. 2. From the sensor list, right click "Vcore" and "CPU Core Voltage (SVI2 TFN)" and select "Show graph". The former sensor should be under the motherboard sensors and the latter under the "enhanced" sensor list for your CPU. 3. Select "Configure sensors" and set the global polling period to its lowest possible value (100ms on my system). 4. Leave the computer be so that the graphs are shown on the desktop. 5. Wait for the computer to crash. The idea here is that on the frozen screen you might be able to see whether the CPU voltage has dropped suspisciously low just before the crash. If yes, then setting the voltage manually to some value could very well be the solution (but finding the best Vcore value might require some work). The downside in this is that at least in stock configuration, the graphs do not have a clear scale by which to estimate what each value is when the computer has crashed. When the computer is still running, you can hover your mouse over the graph and it'll show you the voltage at that point in time. This might help in setting some sort of baseline for different values, as on auto setting the voltage should in any case vary quite a bit. |
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Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit
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Leeouque
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Joined: 12 Mar 2018 Status: Offline Points: 17 |
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Posted: 14 Mar 2018 at 4:51am |
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Thanks for advise PetrolHead, trying it out. I'll report here with the results.
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wardog
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Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Posted: 14 Mar 2018 at 5:55am |
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In discussing this with JohnM and datonyb I have requested an escalation of this matter to ASRock in the hopes of determingwhat's going on with the Users that haveexperienced this.
... wardog |
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T0L1K
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Joined: 14 Mar 2018 Location: Russia Status: Offline Points: 1 |
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Posted: 14 Mar 2018 at 7:02am |
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I have same problem with my ab350m pro4. And I think a manual set cpu vcore not a solution..... I set cpu vcore (1.21, 1.22, 1.25)V , clock (r5 1600 set at stock 3.2 and then downclock to 3ghz). But freezes is still. For example photo with voltage when PC freeze at OCCT test. https://imgur.com/a/QSgQI (vcore set at 1.21 and not drop)
Edited by T0L1K - 14 Mar 2018 at 7:27am |
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vyseark
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Joined: 14 Mar 2018 Location: Brasil Status: Offline Points: 15 |
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Posted: 14 Mar 2018 at 7:13am |
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Same freezing problem here
 Motherboard----- AB350M PRO4 Processor--------- RYZEN 3 1200 (no overclock) BIOS-------------- 4.50 (didn't tried 4.70 because others users still have the freezing issue with 4.70 bios) (sorry for my bad english) |
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lobstermd
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Joined: 13 Mar 2018 Status: Offline Points: 5 |
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Posted: 14 Mar 2018 at 8:01am |
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I downgraded from p4.70 bios to 4.30 and it made it more stable. Still crashing every time I render when blender tho.
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axemole
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Joined: 11 Mar 2018 Location: US Status: Offline Points: 21 |
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Posted: 14 Mar 2018 at 9:29am |
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I just got the ASUS TUF B350M-PLUS GAMING and it feels and runs solid... no need to reinstall AMD drivers, just swapped mobos, everything working so far... I will keep updating...
I am getting an RMA for my AB350M Pro4 and if this is fixed in the future, I will build another system around it or sell it in Craigslist. As of today March 13, 2018 @ 9:30p New York, NY -- I cannot recommend this board... ESPECIALLY when the ASUS seems to work without any kind of problem. I will let you know in 24hrs, 1-week, 1-month if this new system ever freezes. Peace
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Quis custodiet ipsos custodes?
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chaconeger
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Joined: 14 Mar 2018 Status: Offline Points: 11 |
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Posted: 14 Mar 2018 at 11:02am |
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Tengo el mismo problema, mis componentes son estos:
Ryzen 3 1200 Mobo AB350M pro4 con bios 4.70 12 gb de ram 3*4gb Corsair CX series Power Supply: CX430 1050 TI 4G, ->aquí pensé que estaba el problema, ya que si formateo y no instalo los drives de nvidia, tampoco dejo que windows 10( 1709 )instale los drives de nvidia, no se me ha congelado en una hora, voy a seguir sin drivers de nvidia y ver cuanto dura sin congelarse. 2 horas sin congelar y sin drivers de nvidia, estoy utilizando:Adaptador de pantalla básico de Microsoft 13/03/2018 a las 10:00 p.m sin congelamiento, sin drivers de nvidia. vis Google Translate
14/03/2018 esta mañana amanecí congelado. Edited by chaconeger - 14 Mar 2018 at 11:03pm |
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EMANUEL CHACON
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Leeouque
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Joined: 12 Mar 2018 Status: Offline Points: 17 |
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Posted: 14 Mar 2018 at 2:51pm |
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By the way my system works for 10 hours already with HWiNFO monitoring on. It's my record for now.
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