RGB Utility issues and workaround

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I found a solution

1. Take your Asrock MOBO out from the case
2. tak e a hammer
3. hit it many times
4. forget ASROCK, buy more reliable products from ASUS, Gigabyte etc.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
OWWO Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Oct 2023 Status: Offline Points: 35	Post Options Post Reply Quote OWWO Report Post Thanks(0) Quote Reply Posted: 16 Nov 2023 at 1:20am
	I found a solution 1. Take your Asrock MOBO out from the case 2. tak e a hammer 3. hit it many times 4. forget ASROCK, buy more reliable products from ASUS, Gigabyte etc.

Akasha Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Aug 2023 Location: Brazil Status: Offline Points: 15	Post Options Post Reply Quote Akasha Report Post Thanks(0) Quote Reply Posted: 07 Aug 2023 at 1:36am
	!SOLUTION! !SOLUTION! !SOLUTION! When downloading ASRock Polychrome RGB app on asrock.com website, change the field to where you choose OS version (ex: Windows 10, Windows 11) to "BETA AREA". Then will show up other version of this app (as beta), today shows "ASRock Polychrome RGB ver:2.0.136" as beta. The current version is ASRock Polychrome RGB ver:2.0.109. After uninstalling the previous version, restart PC, and installing this Beta one, works just fine, except that I cant select individually the own components of my Steel Legend b450m. But this was already buggy before any way. I am suspecting that this problemas is not a "version problem", but a problem in how the "WriteFW.bat & wICPFLASHADSBv2.exe" works on "RESET" the pre-installed firmware. I'm guessing that the action of RESET the firmware is not really doing that WHEN it founds the same version installed in BIOS, and it gives you a lot of other errors because it didn't fix itself. So, uninstall and reinstall that same version didn't really change nor update the installed firmware in bios. This clue came to me when another guy here say that he installs a previous version and it fix it, just like me with a different version, a beta version. If this problem happens again, I will do that, install a different version and try it, if this fix the problem, that means that the developer's team of ASRock should be drinking more coffee at work... that's a newbie's mistake. I hope that fix the problem to you guys. Any doubt, you can find me online on twitch.tv/tioakasha (probably I will be talking in portuguese, but just chat in english that I talk to you in english too lol!) Bye!
	Web Developer & Designer \| Freelancer as Design Ninja \| Streamer at twitch.tv/tioakasha \| Bnei Noach

CerysLucero Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17 May 2023 Status: Offline Points: 30	Post Options Post Reply Quote CerysLucero Report Post Thanks(0) Quote Reply Posted: 17 May 2023 at 10:08pm
	Thanks for sharing.

yashed Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Dec 2022 Location: USA Status: Offline Points: 15	Post Options Post Reply Quote yashed Report Post Thanks(0) Quote Reply Posted: 26 Dec 2022 at 1:02pm
	my thing doesnt work when i flash it instead it says this Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode fail.

Mythx Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 May 2022 Status: Offline Points: 15	Post Options Post Reply Quote Mythx Report Post Thanks(0) Quote Reply Posted: 22 May 2022 at 8:32pm
	Hi. Having issues ram rgb on z690 extreme /w xpg d60g spectrix ram. only 1 ram lights up. a2 lights up but b2 stays off. Changing style doesn't fix. Ram on startup both ram work in rainbow defaulted because there's no ram settings in bios polychrome.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24518	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 14 Apr 2022 at 4:40pm
	Guys, you will need to contact ASRock Tech Support: http://event.asrock.tsd.com/ They should be able to help you out. This is an issue with the Polychrome software so there isn't much we can do to help on the forums, unless someone has figured out a way around it. In which case please feel free to share.


Tengu13 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Apr 2022 Status: Offline Points: 50	Post Options Post Reply Quote Tengu13 Report Post Thanks(0) Quote Reply Posted: 14 Apr 2022 at 3:11pm
	Hello dudes, i've same problem Motherboard: H570M Pro4 Led strip: ws2812 - 60 leds on strip Works only 1 led white, sometimes secon led green, i think its powered on by noises. wicpflashadsbv2.exe /file=nu51_3.04 But have error: Enter ICP mode. Company ID: 0x000000FF, Device ID: 0x00FF00FF Enter ICP mode fail. next i see mistake in .ini file: Where is no my motherboard in this ini file. wicpflashadsbv2.ini

AirArt Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jan 2022 Status: Offline Points: 15	Post Options Post Reply Quote AirArt Report Post Thanks(0) Quote Reply Posted: 27 Jan 2022 at 7:48pm
	Hi! My Windows 11 reports an error at unidentified USB Device on Port 13 (where RGB IC happen to reside) and some Microsoft compliant ACPI controller. When I try to use ASRock Polychrome RGB in BIOS it says no firmware is identified, contact support. I have downloaded both 2.0.109 and 2.0.114b RGB Polychrome apps, both quit with 0xfff0 error. The firmware update doesn't work either. Any ideas?

Flamz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Jun 2021 Status: Offline Points: 15	Post Options Post Reply Quote Flamz Report Post Thanks(0) Quote Reply Posted: 29 Jun 2021 at 5:50am
	Incase anyone comes looking for a solution in 2021 here it is. I made this reply for all you guys so you don't have to go looking for hours as I did. I ordered a prebuilt PC from CyberPowerPC and the ASROCK b550 Am Gaming Motherboard drivers/utilities will not be found anywhere on the internet as it is a custom build for the CYBERPOWERPC brand. So ASRGBLED software was not working for me. Got an error that wouldn't let me open it. I have a AMD version so make sure you go to the CYBERPOWERPC website and find the archive that stores the latest drivers. It's the most sketchy website but I talked to Tech Support and they confirmed it is legit. Here is the direct link for my motherboard(ASROCK B550AM GAMING): http://www.cyberpowerinc.com/drivers/?dir=Motherboards/MB-478-101%20B550AM%20GAMING/Driver . Anyways, based on your motherboard, download the specific ASRGBLED software they have listed. And follow the same steps as the original poster outlined. The nu51_### file will be different for everyone based on the BIOS and motherboard so go and find yours. Just follow the same steps and it works. Restart the PC a couple of times after to make sure it works. For anyone still stuck, uninstall your original ASRGBLED software and install the latest one before following the steps of the original post. If it still doesn't work, make sure your addressable RGB pin is connected properly. Mine was loose so the original fix didn't work for me as the PC didn't recognize any of the fans plugged in. Resolve hardware issue before doing the software fix. Keep uninstalling and installing until it works. Its a bit annoying but it works for me now. I spent the entire day to figure out a fix for this issue. Hope this saves you the time. Feel free to email me if you need more help.

DimazDimo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Mar 2021 Location: Indonesia Status: Offline Points: 15	Post Options Post Reply Quote DimazDimo Report Post Thanks(0) Quote Reply Posted: 25 Mar 2021 at 8:46pm
	Hello Guys my problem now after i updated polychrome to v2.0.99 and razer synapse 3.6.331.31613, everytime i want to edit Asrock Part, its nothing happen n turn off 1. Polychrome RGB can edit onboard rgb, 2. i tried re-flash it, re-install both apps, and finaly i reset my windows 3 times , i tried install razer synapse and polychrome 2.0.61 (from cd), i installed Polychrome 2.0.93 (my last polychrome before update to 2.0.99), and i installed 2.0.96.. and still nothing change. 3. my curious, everytime i edited add effect and color and save, nothing happen and the light turnoff, when i reopen my synapse, the Asrock Part i choose any effect and color before, its always turn like that, the COLOR part turn invisible (No Color). i think there is something problem with coding or anything. it can't response to synapse.. now i feel hopeless and disappointed, because i tried everything i know from web, forum and youtube, nothing happen..