ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - RGB Utility issues and workaround
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

RGB Utility issues and workaround

 Post Reply Post Reply Page  <1 8910
Author
Message
H0PE View Drop Down
Groupie
Groupie


Joined: 14 Nov 2023
Location: Hungary
Status: Offline
Points: 270
Post Options Post Options   Thanks (0) Thanks(0)   Quote H0PE Quote  Post ReplyReply Direct Link To This Post Posted: 21 Nov 2023 at 4:19pm
Aaaand I just receive synapse 3 update and argb crashing on startup of the pc. This is a joke really. Restart, and have to click uninstall argb faster than it loads in in order not to freeze my pc right now. Just great experience starting with asrock motherboard after like 20 years :(
H0PE
Back to Top
H0PE View Drop Down
Groupie
Groupie


Joined: 14 Nov 2023
Location: Hungary
Status: Offline
Points: 270
Post Options Post Options   Thanks (0) Thanks(0)   Quote H0PE Quote  Post ReplyReply Direct Link To This Post Posted: 06 Dec 2023 at 3:59am
Seems like every time a new synapse update occurs, my polychrome rgb just sh*t itself, pardon my French:
-It freezes again. Had to turn off to autostart or my windows just completely freezes.
-It loosing control to my RGB 1 lost, and unable to control it (Lian Li case, with RGB stripe on the front, was working fine prior today's synapse update)
-And more importantly it freezes I assume, because it tries to fight for RGB control for my Corsair RGB ram, and it looses. ICUE sais error when I try to check the RGB and all statistical settings for the RGB ram, that usually controls just fine.

And since last two comments I made, none of the admins or asrock technicians did care to comment, even though this is kind of a breaking deal that my windows constantly freezes and after a while I will have to reinstall the damaged windows install for sure.
H0PE
Back to Top
H0PE View Drop Down
Groupie
Groupie


Joined: 14 Nov 2023
Location: Hungary
Status: Offline
Points: 270
Post Options Post Options   Thanks (1) Thanks(1)   Quote H0PE Quote  Post ReplyReply Direct Link To This Post Posted: 21 Dec 2023 at 4:58am
To quote myself from another topic:

Hi guys, UPDATE:

I've contacted support and they gave me a much newer version and this one includes the ICUE SDK, so you can actually let ICUE control strictly the Corsair RGB for devices, rather than Polychrome RGB trying (and failing) to control the RAM RGB.

This link provided by ASRock support to me via email:

https://download.asrock.com/TSD/Desktop/Eddie/AsrPolychromeRGBSetup(v2.0.164).exe
H0PE
Back to Top
John Harper View Drop Down
Newbie
Newbie
Avatar

Joined: 27 Jul 2024
Location: USA
Status: Offline
Points: 90
Post Options Post Options   Thanks (0) Thanks(0)   Quote John Harper Quote  Post ReplyReply Direct Link To This Post Posted: 06 Aug 2024 at 1:49am
On day two after the update I posted on another thread about the issue. The only thing I was able to do that made any difference was I removed the RGB app completely.
The lights stayed as they were and the system is stable.
I?™m a creator and don?™t care much about lights themselves,but I do need full stack integration and integrity.

I have not had any more issues. Once they get their arms around the updates and out of the beta code, I may reconsider.

Good luck ??
Back to Top
exm View Drop Down
Newbie
Newbie


Joined: 22 Aug 2024
Location: NY
Status: Offline
Points: 15
Post Options Post Options   Thanks (0) Thanks(0)   Quote exm Quote  Post ReplyReply Direct Link To This Post Posted: 22 Aug 2024 at 4:43am
Originally posted by John Harper John Harper wrote:

On day two after the update I posted on another thread about the issue. The only thing I was able to do that made any difference was I removed the RGB app completely.
The lights stayed as they were and the system is stable.
I?�m a creator and don?�t care much about lights themselves,but I do need full stack integration and integrity.

I have not had any more issues. Once they get their arms around the updates and out of the beta code, I may reconsider.

Good luck ??


This is what I did:
- Remove all ASR RGB Software
- Going into your BIOS and enable RGB (any setting)
- Install and run signalrgb.com

Works great.
Back to Top
H0PE View Drop Down
Groupie
Groupie


Joined: 14 Nov 2023
Location: Hungary
Status: Offline
Points: 270
Post Options Post Options   Thanks (0) Thanks(0)   Quote H0PE Quote  Post ReplyReply Direct Link To This Post Posted: 22 Aug 2024 at 9:15pm
No thanks I stick to official drivers.
It works, just need to find the workind version for your motherboard. Mine was 2.0.164, I didn't upgrade since then, it works I stick to it until it doesn't with Razer Synapse.

Originally posted by exm exm wrote:

Originally posted by John Harper John Harper wrote:

On day two after the update I posted on another thread about the issue. The only thing I was able to do that made any difference was I removed the RGB app completely.
The lights stayed as they were and the system is stable.
I?�m a creator and don?�t care much about lights themselves,but I do need full stack integration and integrity.

I have not had any more issues. Once they get their arms around the updates and out of the beta code, I may reconsider.

Good luck ??


This is what I did:
- Remove all ASR RGB Software
- Going into your BIOS and enable RGB (any setting)
- Install and run signalrgb.com

Works great.
H0PE
Back to Top
SlimShadyIV View Drop Down
Newbie
Newbie


Joined: 09 Oct 2024
Location: Greece
Status: Offline
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote SlimShadyIV Quote  Post ReplyReply Direct Link To This Post Posted: 09 Oct 2024 at 11:25pm
Hi
Cheers to you all, I hope I'm in the right place to post this issue.

I 've recently acquired a PC build with a Z690 taichi PCI 5.0 and there is some issue with the RGB LED of the fans of bequiet's Pure Loop 2 fx that came with the particular build. I have the 360mm , 280mm and 240mm versions of the cooler system.
Long story short I ve tried almost everything in order to control the RGB LED lights around the fans of the cooler (and around the CPU block of bequiet) without any luck.
They are properly connected on RGB LED HEADER on the motherboard , I've Updated BIOS to 21.01 , updated all drivers suggested by ASrocks's software .
I 've got the latest update of Windows 11 (as of 9th of October) which conflicts with most versions of Polychrome RGB software , I ve downloaded the latest version 2.0.182 of Polychrome RGB (which actually started and did not crash) , I 've tried through the PolychromeRGB inside the BIOS, I even tried SignalRGB BUT...
No matter what I try the fans RGB WILL NOT Respond to the settings I do and the lights WILL NOT Change Color or turn off anyway!
They will stay as is , doing their own pattern and colors ...

My best guess is that the Pure Loop 2 fx model of bequiet's coolers is not supported by the Z690 Taichi as shown in the list with compatible coolers here:

https://www.asrock.com/mb/Intel/Z690%20Taichi/index.asp#CPUCoolerList

There are only 2 models compatible of bequiet:
Silent Loop 2 360 Liquid CPU Cooler and
Silent Loop 2 240 Liquid CPU Cooler

which I think they're quite similar with the Pure Loop 2 fx that I got.

So please please please Dear ASRock guys is there any fix that could be done or at least any work-around in order to make those arrogant LED fans to OBEY MY MotherBoard's COMMANDS at all times without any questions or rebelliousness??

Thanks in advance ,

George
Back to Top
SlimShadyIV View Drop Down
Newbie
Newbie


Joined: 09 Oct 2024
Location: Greece
Status: Offline
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote SlimShadyIV Quote  Post ReplyReply Direct Link To This Post Posted: 09 Oct 2024 at 11:44pm
Correction: Cooler is connected to Addresable LED Header input on the motherboard!
Back to Top
 Post Reply Post Reply Page  <1 8910
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.145 seconds.