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AB350M pro4 shutdown |
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Szaki 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 17 |
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 Topic: AB350M pro4 shutdownPosted: 27 Dec 2018 at 12:29pm |
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I have a problem when I turn off my PC.
The system is unable to shutdown after clicking the shutdown button under Win10 OS. It will restart instead of shutting down. |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8727 |
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Posted: 27 Dec 2018 at 4:34pm |
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Dear Szaki,
Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please re-install windows 10 OS to verify. 2. Please plug HDD to different SATA ports to verify. 3. Please use different Windows 10 installation media to verify. 4. Please use different HDD to verify. 5. Please clear CMOS to verify. http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf 6. Please use different power supply to verify. Thanks! All the best, ASRock TSD |
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