Asrock shop

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   Hi,
Recently built my very own first PC and when using the update live on the Asrock shop there appear to be several updates, so I select all and after several restarts it says all updated but when I go back to update live, the same updates are still there.
Am I missing something?
Thanks

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Ninko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2019 Status: Offline Points: 15	Post Options Post Reply Quote Ninko Report Post Thanks(0) Quote Reply Topic: Asrock shop Posted: 10 Feb 2019 at 9:43pm
	Hi, Recently built my very own first PC and when using the update live on the Asrock shop there appear to be several updates, so I select all and after several restarts it says all updated but when I go back to update live, the same updates are still there. Am I missing something? Thanks

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 12 Feb 2019 at 11:01am
	Dear Ninko, Thank you for choosing ASRock. Regarding your case, could you provide the screenshot for us to clarify? Also, which motherboard are you using? Thank you! Yours truly, ASRock TSD

Ninko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2019 Status: Offline Points: 15	Post Options Post Reply Quote Ninko Report Post Thanks(0) Quote Reply Posted: 13 Feb 2019 at 12:21pm
	Hi, I have a H370M Pro4... Ninko

Ninko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2019 Status: Offline Points: 15	Post Options Post Reply Quote Ninko Report Post Thanks(0) Quote Reply Posted: 13 Feb 2019 at 12:26pm
	[URL=https://drive.google.com/file/d/13UWi_mUu49IaePLKSzzLAjRIPPduCJnt/view?usp=drivesdk]screenshot[/URL]

Ninko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2019 Status: Offline Points: 15	Post Options Post Reply Quote Ninko Report Post Thanks(0) Quote Reply Posted: 15 Feb 2019 at 10:31am
	Anyone? Not sure if I posted the screenshot correctly.

Ninko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2019 Status: Offline Points: 15	Post Options Post Reply Quote Ninko Report Post Thanks(0) Quote Reply Posted: 16 Feb 2019 at 10:00am


ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 18 Feb 2019 at 12:31pm
	Dear Ninko, We have fixed the AppShop?�s the latest driver version. Please test it again. Please follow the following link to post the picture on ASRock Forum. http://forum.asrock.com/forum_posts.asp?TID=19&FID=11&PR=3&title=how-to-post-picture-on-asrock-forum Thank you! Yours truly, ASRock TSD

Ninko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2019 Status: Offline Points: 15	Post Options Post Reply Quote Ninko Report Post Thanks(0) Quote Reply Posted: 19 Feb 2019 at 6:49pm
	Hi, Sadly the problem still isn't fixed, nothings changed at all from my end.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 22 Feb 2019 at 11:03am
	Dear Ninko, Thank you for your reply. Regarding your picture, it seems the App Shop doesn?�t get the current driver version. Please run the App Shop as administrator to try. Also, please check the driver version at device manager. Thank you! Yours truly, ASRock TSD

Ninko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2019 Status: Offline Points: 15	Post Options Post Reply Quote Ninko Report Post Thanks(0) Quote Reply Posted: 23 Feb 2019 at 6:13am
	Hi, I tried running it as administrator, made no difference. I checked the driver versions in device manager and they are all the latest versions, hence why I don't understand why they remain as 'updates' in ASRock Shop? Thanks