Motherboard LEDs stay on after computer shutdown

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   Hello there, today I decided to update the ASRock Polychrome RGB App on my PC and this was probably a bad decision. In the uninstallation phase of the old version I had problems with a file named "MsIo64.sys" located in the folder where the program was installed. This file was running and I could not complete the uninstallation but, when I restarted my PC I was able to delete it. After this I installed the new version of the program and, after the installation, a new update of the firmware or something of my peripherals started when I opened the program. After this process that I could not interrupt since a red writing asked not to turn off the PC during this phase, the program started and everything seemed to be going well. Then when I turned off the PC I realized that ONLY the LEDs on the motherboard now remained lit. Such a thing has never happened to my pc.. so what I can do ? I have already tried to uninstall the program, reinstall the program, also tried using the wICPFLASHADSB.exe through the cmd but nothing.. I don't know what to do anymore.
(Btw I have an ASRock X470 Taichi).

Thanks.

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Dircos6 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Mar 2019 Status: Offline Points: 8	Post Options Post Reply Quote Dircos6 Report Post Thanks(0) Quote Reply Topic: Motherboard LEDs stay on after computer shutdown Posted: 31 Mar 2019 at 8:10am
	Hello there, today I decided to update the ASRock Polychrome RGB App on my PC and this was probably a bad decision. In the uninstallation phase of the old version I had problems with a file named "MsIo64.sys" located in the folder where the program was installed. This file was running and I could not complete the uninstallation but, when I restarted my PC I was able to delete it. After this I installed the new version of the program and, after the installation, a new update of the firmware or something of my peripherals started when I opened the program. After this process that I could not interrupt since a red writing asked not to turn off the PC during this phase, the program started and everything seemed to be going well. Then when I turned off the PC I realized that ONLY the LEDs on the motherboard now remained lit. Such a thing has never happened to my pc.. so what I can do ? I have already tried to uninstall the program, reinstall the program, also tried using the wICPFLASHADSB.exe through the cmd but nothing.. I don't know what to do anymore. (Btw I have an ASRock X470 Taichi). Thanks.

Dircos6 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Mar 2019 Status: Offline Points: 8	Post Options Post Reply Quote Dircos6 Report Post Thanks(0) Quote Reply Posted: 31 Mar 2019 at 8:16pm
	I have just noticed that if I disable the LEDs from the program, when I turn off the PC the LEDs remain off. Can someone help me ?

Dircos6 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Mar 2019 Status: Offline Points: 8	Post Options Post Reply Quote Dircos6 Report Post Thanks(0) Quote Reply Posted: 01 Apr 2019 at 4:46am
	Seriously nobody ?

TheInvoker Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 May 2018 Location: Milano Status: Offline Points: 44	Post Options Post Reply Quote TheInvoker Report Post Thanks(0) Quote Reply Posted: 01 Apr 2019 at 11:59pm
	i aksed the same thing 2 days ago and noone answered i have your same problem. it's too strange that leds remain ON even when the PC is turned OFF i have a different motherboard so i thinks it's a software problem

Dircos6 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Mar 2019 Status: Offline Points: 8	Post Options Post Reply Quote Dircos6 Report Post Thanks(0) Quote Reply Posted: 02 Apr 2019 at 12:33am
	have you updated the Asrock Polychrome rgb sync app too?

TheInvoker Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 May 2018 Location: Milano Status: Offline Points: 44	Post Options Post Reply Quote TheInvoker Report Post Thanks(0) Quote Reply Posted: 02 Apr 2019 at 6:04am
	i have polychrome 1.0.35 the one who came with CD didn't have the rainbow effect, then i upgraded. the software is bad. i wansn't expecting something so bad from AsRock. i had a MSI before buying the Master SLi and also their software (Mystic Light) was bad. Polychrome as another strange bug. often happens that when i change effect nothing happens and i have to try a second time.

Dircos6 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 31 Mar 2019 Status: Offline Points: 8	Post Options Post Reply Quote Dircos6 Report Post Thanks(0) Quote Reply Posted: 02 Apr 2019 at 7:45pm
	I wrote to asrock support and they confirmed that this rgb behavior is normal because it is part of their new LED firmware update. Soon they will publish the new BIOS with the feature to disable the rgb when the computer is off. That's nice :D

TheInvoker Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 May 2018 Location: Milano Status: Offline Points: 44	Post Options Post Reply Quote TheInvoker Report Post Thanks(0) Quote Reply Posted: 03 Apr 2019 at 12:43am
	yes eaxtly it's not sofware but bios. polychrome can't work if PC is turned off i have only one white fan so it's not a big problem,but i hope the fix will come soon

paologab Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Nov 2018 Location: Milan Status: Offline Points: 112	Post Options Post Reply Quote paologab Report Post Thanks(0) Quote Reply Posted: 03 Apr 2019 at 10:05pm
	hi I don't agree. I've the same board (x470) with bios 2.0 (the last one). I've installed linux, at shutdown every light goes off. I think it's related to windows that doesn't switches off properly
	AMD Ryzen 7 2700X w/Wraith prism x470 Taichi bios 3.50 16gb HX432C16PB3K2/16 (hynix H5AN8G8NCJR-UHC) M.2 970 EVO, SATA SSD, 2 SATA HDD AMD Radeon RX 580 8G OC Linux Kernel 5.4 Manjaro Stable XFCE

TheInvoker Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 May 2018 Location: Milano Status: Offline Points: 44	Post Options Post Reply Quote TheInvoker Report Post Thanks(0) Quote Reply Posted: 12 Apr 2019 at 5:09am
	my bios is 1.9 but app shop can't find any upgrade. how did you find 2.0?