The OS only detects half of the memo

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   Hi all,

I installed four memory module F4-2400C15Q-32GFT for a total 32GB of ram.
My operating system only detects 16 GB. I have testing with Windows 7 64bits and Ubuntu 64 bits, it's the same problem.
If I only install two modules in A2 and B2 port (2x8gb) operating system only detects 8 GB. it's the same problem with A1 and B1 port. 
Is the motherboard damaged? what to do?

My motheboard: ASRock X470 Taichi Ultimate 

thanks in advance

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alinthda Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Apr 2019 Status: Offline Points: 10	Post Options Post Reply Quote alinthda Report Post Thanks(0) Quote Reply Topic: The OS only detects half of the memo Posted: 02 May 2019 at 5:21am
	Hi all, I installed four memory module F4-2400C15Q-32GFT for a total 32GB of ram. My operating system only detects 16 GB. I have testing with Windows 7 64bits and Ubuntu 64 bits, it's the same problem. If I only install two modules in A2 and B2 port (2x8gb) operating system only detects 8 GB. it's the same problem with A1 and B1 port. Is the motherboard damaged? what to do? My motheboard: ASRock X470 Taichi Ultimate thanks in advance