Polychrome sync and trident z rgb not working

gizmic wrote: i don't have that problem but you want to install the gskill rgb software as the ram will go back to rainbow after restart even if you can set it in asrock's app install the gskill software set the colour and never open either again unless for changing colour

ok i will try that, but i read a lot of problems that installing two or more rgb control software may corrupted the spd of the ram.

So if i do that could be happened, or this don´t be happened now?.

I don't want to damage my new ram

Hi, i bought a new amd optimized kit, the gskill trident z rgb for amd, the exact model is F4-3200C16D-16GTZRX. Before it installed i cleared the cmos and replaced the old ram, enable the xmp profile and everything it´s seem to be ok. System booted and worked fine.

The problem is when i try to change the color of the rgb, the asrock polychrome sync don't detect the ram, it didn´t show in the software, and my ram always stay in rainbow color.

I can change the other lights in my system, motherboard lights, aio fans lights, but the ram never appear in the software.

I tried uninstalled, reinstalled the software a couple of times and didn´t work, i changed the ram slots, i tried A1 B1, A2 B2, and always it the same, polychrome rgb never show the ram.


I have a X470 Taichi, Bios 3.20 and a ryzen 7 2700X, i use ASRock Polychrome RGB ver:1.0.38.

Thanks for the help