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Freeze symptom |
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fpM956kG 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 14 |
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 Topic: Freeze symptomPosted: 05 Jun 2019 at 11:01am |
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Hi,
I got a ASROCK B450 Pro4yesterday. But every time I boot into windows10 will freeze after a minute. Fresh install of Windows 10 but no help. All my part is brand new: 2600 CPU, RX570 and 970 EVO M.2 What can I do now, please further advise. Thanks, |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8907 |
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Posted: 05 Jun 2019 at 11:20am |
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Dear fpM956kG,
Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please refer to user manual page.27 to clear CMOS. http://asrock.pc.cdn.bitgravity.com/Manual/B450%20Pro4.pdf 2. Re-install the CPU with bare bone device; once stick memory, graphics card and system disk to verify. Ensure the CPU cooler is installed properly. 3. If possible, please install another SSD/HDD with clean OS to verify your system device. 4. If possible, please install another CPU/memory/graphics card/PSU to verify. Thanks! All the best, ASRock TSD |
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fpM956kG
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Joined: 11 Nov 2017 Status: Offline Points: 14 |
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Posted: 25 Jun 2019 at 11:14am |
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Hi ASRCK,
Sorry for the late reply, finally the problem is memory. After changing another one and system can work stable. Thanks for help! |
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