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No internet on X370 Taichi

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Karigan View Drop Down
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Joined: 11 Nov 2017
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    Posted: 25 Jun 2019 at 11:21am
Hi,
I?™m having trouble getting the internet to work recently.
Even Ethernet cable plugged to the motherboard, no Internet can work.
Troubleshoot says that the internet driver is missing and I need to install it.
But I?™ve already installed the Win10 drivers?
Any other ideas?
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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2019 at 11:49am
Dear Karigan,

Greetings, this is ASRock TSD.


Referring your question, kindly verify the suggestions below:

1. Please re-install the driver from the link below to verify.
http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/LAN/Intel_Lan(v21.1).zip
2. Please check if the Modem is working properly.
3. Please connect the current LAN cable to different system to verify if LAN cable is working properly.
4. Please clear CMOS to verify.
http://asrock.pc.cdn.bitgravity.com/Manual/X370%20Taichi.pdf
5. Please clean install the operating system to verify.


Thanks!

All the best,
ASRock TSD
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