Just crash in Win10

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   Dear All,
I have critical problem on my A320M-HDV R3.0 with 2400G CPU.
When boots to windows it just crashes. 
i tried updating the bios to the newest 1.30 but no difference.
If any solution will very appreciate.

Thanks

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Wolfiano Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 9	Post Options Post Reply Quote Wolfiano Report Post Thanks(0) Quote Reply Topic: Just crash in Win10 Posted: 08 Jul 2019 at 11:31am
	Dear All, I have critical problem on my A320M-HDV R3.0 with 2400G CPU. When boots to windows it just crashes. i tried updating the bios to the newest 1.30 but no difference. If any solution will very appreciate. Thanks

juancho Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Jul 2019 Status: Offline Points: 4	Post Options Post Reply Quote juancho Report Post Thanks(0) Quote Reply Posted: 08 Jul 2019 at 11:45am
	Can you run another OS? (Like a linux bootable ISO). If you can, the problem can be a corrupted OS or a driver issue. After the windows' logo appears it crashes into a Blue screen? Then (maybe) you have a "AMD adrenalin driver" issue. If you updated your display drivers recently or windows updated itself it can be that the problem. You'll need to install older drivers, or newer ones if it is a windows issue. Start Windows on safe mode, download the DDU cleanup utility from AMD's site and an older (or newer) version of their drivers. Run the cleanup utility and then install the drivers again.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 08 Jul 2019 at 12:02pm
	Dear Wolfiano, Greetings, this is ASRock TSD. Referring your question about crash, kindly verify the suggestions below: 1. Please install the All in one driver from the link below to verify. http://asrock.pc.cdn.bitgravity.com/Drivers/AMD/Allin1/Allin1(v17.40.3765_WHQL).zip 2. Please install memory module to different slots to verify. 3. Please change SATA cable and different SATA ports to verify. 4. Please clean install Windows 10 to verify. 5. If possible, please use different memory module to verify. Thanks! All the best, ASRock TSD