ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Ryzen 3000 series support
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Ryzen 3000 series support

 Post Reply Post Reply Page  <1 56789 108>
Author
Message Reverse Sort Order
watzupken81 View Drop Down
Newbie
Newbie


Joined: 30 May 2020
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote watzupken81 Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jun 2020 at 5:36pm
I don't know how they conveyed the message to you to get you so annoyed, but I do agree that downgrading the BIOS may solve the problem. In my case, it actually did not cross my mind to downgrade the BIOS to an earlier version. I was using a pre Ryzen 3000 BIOS which I think was P3.40. As I wanted to upgrade to 3900X, I just flashed directly to P3.90, and immediately started experiencing this failure to POST issue. After seeing your response, I thought I will just give it a shot to downgrade to P3.60, and somehow the POST issues went away. Though I am not sure if I am experiencing some other bug where the cores keep parking themselves into sleep mode even when running benchmark like Cinebench.

I do feel the support team may geniuinely want your system to work, so recommended for the BIOS downgrade. At least for the time being until they release another BIOS. Taking your comments about their recommendation to downgrade, it is working for my case, though I don't think I am out of the woods yet.

Unfortunately, I have no budget to spend on another motherboard for now, so just have to stick to this. The board is really well built and unique looking to me, but I also have to agree that the BIOS seems wonky.
Back to Top
watzupken81 View Drop Down
Newbie
Newbie


Joined: 30 May 2020
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote watzupken81 Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jun 2020 at 5:27pm
Yeah, I saw your post in the earlier page, but just don't know what was the issue that you are facing with the X470 Taichi. But I do agree that the BIOS is poor in this case. Flashing this back to an earlier P3.60 actually works fine for me. The P3.90 is just annoying me too much since it keeps failing to POST. Unfortunately for me, I've been using the board for close to a year now, so returning is not an option available for me.
Back to Top
Max9R View Drop Down
Newbie
Newbie
Avatar

Joined: 14 Jul 2019
Location: Canada
Status: Offline
Points: 19
Post Options Post Options   Thanks (1) Thanks(1)   Quote Max9R Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jun 2020 at 8:26am
Originally posted by watzupken81 watzupken81 wrote:

First post here, as I am having great difficulties getting my computer with the X470 Tachi to POST after installing BIOS version 3.90 due to upgrade from a 2700 to 3900X... ...I've seen some fairly similar comments here, so just want to reconfirm if this is a normal scenario?


Read my post on it and you'll have my opinion. Bottom of the previous page (101). The ASRock X470 Taichi will be the last ASRock board I ever buy. Their BIOS support is atrocious.
Back to Top
ViCe View Drop Down
Newbie
Newbie


Joined: 08 Oct 2019
Location: Russia
Status: Offline
Points: 34
Post Options Post Options   Thanks (1) Thanks(1)   Quote ViCe Quote  Post ReplyReply Direct Link To This Post Posted: 31 May 2020 at 2:48pm
Originally posted by watzupken81 watzupken81 wrote:

First post here, as I am having great difficulties getting my computer with the X470 Tachi to POST after installing BIOS version 3.90 due to upgrade from a 2700 to 3900X. Pressing the power button will start the fans at full speed for at least a 2 to 3 seconds if it works, or the fan will continue at full speed perpetually. Cleared CMOS twice, once via the button behind, and once taking out the CMOS battery. Both did not help. Saw some advise in another forum saying to increase RAM voltage, but did not resolve the issue as well. I did not overclock the CPU, and the RAM was running fine with the 2700. In fact once I boot into Windows, the system is very stable even under stress test on CPU, memory and graphic card. So I rule a faulty or unstable hardware as the issue. So that leaves me with the doubt if the BIOS is causing this instability. I've seen some fairly similar comments here, so just want to reconfirm if this is a normal scenario?

ASRock is definitely awful manufacturer. I spoke with support team and theirs reply shocked me: If you have installed new BIOS and you have problem, install old version and backwards if old one. Is it properly behavior of support team? I think not. An, finally, here the best part: Biostar, which has less support and programming teams, released bios with new agesa in same time with Asus, MSI and Gigabyte, ASRock needed 3 month more, and final bios is awful: a lot of issues and instability. But I must admit, that asrock use quite good components, similar with Asus components, but what's the point using good Mobo itself without good firmware.
Back to Top
watzupken81 View Drop Down
Newbie
Newbie


Joined: 30 May 2020
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote watzupken81 Quote  Post ReplyReply Direct Link To This Post Posted: 30 May 2020 at 10:07pm
First post here, as I am having great difficulties getting my computer with the X470 Tachi to POST after installing BIOS version 3.90 due to upgrade from a 2700 to 3900X. Pressing the power button will start the fans at full speed for at least a 2 to 3 seconds if it works, or the fan will continue at full speed perpetually. Cleared CMOS twice, once via the button behind, and once taking out the CMOS battery. Both did not help. Saw some advise in another forum saying to increase RAM voltage, but did not resolve the issue as well. I did not overclock the CPU, and the RAM was running fine with the 2700. In fact once I boot into Windows, the system is very stable even under stress test on CPU, memory and graphic card. So I rule a faulty or unstable hardware as the issue. So that leaves me with the doubt if the BIOS is causing this instability. I've seen some fairly similar comments here, so just want to reconfirm if this is a normal scenario?
Back to Top
Max9R View Drop Down
Newbie
Newbie
Avatar

Joined: 14 Jul 2019
Location: Canada
Status: Offline
Points: 19
Post Options Post Options   Thanks (0) Thanks(0)   Quote Max9R Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2020 at 4:18am
Well it finally happened. I gave up on waiting a decent Ryzen 3000 BIOS for my daughters X470 Taichi. I picked up a much less costly Gigabyte Aorus B450 Pro WiFi and just like magic all her problems are gone. Her PC is now rock stable, no more cold boot issues with her 3TB game drive plugged in, no more standby boot issues, no more issues booting if there's a USB drive plugged in, no more stability problems with XMP enabled.

My other 400 series boards work perfectly with 3rd gen Ryzen. Reading some of the comments here give me PTSD over this experience. I very much regret giving ASRock a shot, which is frustrating because the board was perfect with 2nd gen Ryzen and the old BIOS. Anyway, this is last Asrock board I ever buy, bios support since Ryzen 3000 has been complete trash. They're slow to deliver and the quality is horrible.

To anyone reading this that just bought an ASRock board and is experiencing issues, my advice is just take it back, get a refund, and save yourself a bunch of grief. I can only imagine how bad their gen 4 Ryzen support will be after seeing how they failed to deliver here. Use the money to get yourself a gigabyte or MSI 400 series, X570 from Asus or Gigabyte, or wait a bit for the B550s. For reference, my kids are both using the above mentioned Gigabyte B450 Aorus Pro WiFi's with 3600X processors and my wife has an MSI B450 Tomahawk with a 3700X, all are great boards and BIOS support has been excellent. My Gigabyte X570 Aorus Master has been flawless with my 3900X as well.
Back to Top
mordydd91 View Drop Down
Newbie
Newbie


Joined: 17 May 2020
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote mordydd91 Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2020 at 12:38am
Check my Sig below for my system details

Hi I have a motherboard problem, it takes him a long time to get to the Asrock logo. And until it gets to the logo, the monitor doesn't turn on either.
The problem started when I updated the board to the new version 3.0 + CLR CMOS

The board shows me the following codes in a cyclical manner:
A. 14,15,33,61,63,92,94, cc, c8
B. cb1.98, b4.02, c5
I tried lots of things to fix the problem.
Change version to the one I was in before 2.7
Run with the default settings
Work with one stick of memory

Another problem I want to ask .. How to set up video card will work on PCIE 3
X570 taichi
AMD 3700X water cooled
G.SKILL Ripjaws V Series 2 x 8GB 3200C14D
XFX 5700XT watercooled
XPG SX8200P M.2 512GB
antec HCG-750G
Back to Top
ViCe View Drop Down
Newbie
Newbie


Joined: 08 Oct 2019
Location: Russia
Status: Offline
Points: 34
Post Options Post Options   Thanks (0) Thanks(0)   Quote ViCe Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2020 at 4:36am
Originally posted by Xaltar Xaltar wrote:

I don't think ASRock Tech Support checks this thread guys. If you have specific
queries your best bet is to contact ASRock Tech Support:

http://event.asrock.com/

You can also keep an eye on JZ's website for Beta BIOSes. Once they are on his
site the release is typically not too far off.

I'm still waiting for a response from asrock support.
I think they don?t care about their reputation at all
even biostar, which has less qoute of support team, is always aware of the situation with user problems, unlike asrock
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 21173
Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2020 at 12:08am
I don't think ASRock Tech Support checks this thread guys. If you have specific
queries your best bet is to contact ASRock Tech Support:

http://event.asrock.com/

You can also keep an eye on JZ's website for Beta BIOSes. Once they are on his
site the release is typically not too far off.

Edited by Xaltar - 14 May 2020 at 12:55am
Back to Top
BIOSupdaterman View Drop Down
Newbie
Newbie


Joined: 13 May 2020
Status: Offline
Points: 1
Post Options Post Options   Thanks (0) Thanks(0)   Quote BIOSupdaterman Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2020 at 10:40pm
Hi,
so when may I expect Agesa 1.0.0.5 update to be available, please?

Thanks for any info!
X570 Phantom Gaming 4
Back to Top
 Post Reply Post Reply Page  <1 56789 108>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.250 seconds.