Ryzen 3000 series support

19hba66 wrote: It's now close to 2 months since the latest BIOS was posted to the Fatal1ty B450 Gaming-ITX/ac. This is lousy support of us customers, when ASRock on the box states, that the board is Ryzen 3000 ready. I'm running this board with a Ryzen 5 3600 and 16GB of G.Skill F4-3200C14D-16GFX (AMD-comp.). This is the 3. set of RAM I'm using. Others wouldn't boot at all or only with 1 stick of RAM. I have updated the UEFI to version 3.50 and even L3.52 and it still boot-loops when cold-starting and waking from sleep. After boot-loops the UEFI also resets. Usually a couple of reboots with low fan-activity and no boot-screen, then a boot-screen, reboot a new boot-screen and then Win loads. But other times 10-15 reboots with low fan-activity. Restarting has no problems.

Instead of RAM, try playing with power supplies if you have spares and can't return that motherboard. That made a lot more difference in my case than RAM. Note that I am not saying this should be an acceptable solution, but if you're stuck with the product, that may be your best bet.

19hba66 wrote: It's now close to 2 months since the latest BIOS was posted to the Fatal1ty B450 Gaming-ITX/ac. This is lousy support of us customers, when ASRock on the box states, that the board is Ryzen 3000 ready. I'm running this board with a Ryzen 5 3600 and 16GB of G.Skill F4-3200C14D-16GFX (AMD-comp.). This is the 3. set of RAM I'm using. Others wouldn't boot at all or only with 1 stick of RAM. I have updated the UEFI to version 3.50 and even L3.52 and it still boot-loops when cold-starting and waking from sleep. After boot-loops the UEFI also resets. Usually a couple of reboots with low fan-activity and no boot-screen, then a boot-screen, reboot a new boot-screen and then Win loads. But other times 10-15 reboots with low fan-activity. Restarting has no problems.

i had that board with ryzen 5 3600 and crucial balistix sport lt, too and it would always crash and freeze - "ryzen 3000 ready".

Could you please elaborate a little? I'm not that used to fiddle with RAM voltages.

latest bios is ABB on your board it should work well your problem is ram related not cpu related

give it a few bumps on dram voltage if youre lazy to set the ram manually

There is the problem right there, this is a community forum, not Tech Support.
Tech Support stop in here and make the occasional post but ASRock does not use
the forum as an outlet for information.

I communicate what information I am able to obtain through my contacts but I
only get told so much. I would like to see the forums grow and become better
utilized for such things. All I can do for now however is keep sharing what I
can and try to help people wherever possible. Tech Support posts here a lot
more frequently than they used to. Things are evolving and growing.

As for flagship boards, I hear you. It isn't a problem on the intel side as
they tend to become obsolete as soon as the socket changes for a new generation
but with AMD, I think the longer support cycle has thrown a wrench in the
works. I personally wouldn't buy a flagship unless it has a feature that I need
that other models do not, so the 10gb/s LAN on the Taichi Ultimate for example.
I believe at the time the Ultimate launched the price difference between it and
the standard Taichi was less than the cost of an add in 10gb/s LAN controller.
ASRock's flagships tend to be of the "look what we can do" variety with a focus
on adding incredible features and attempting to do something no one else is.
It's what attracted me to the brand. It is a double edged sword however.

You can always try sending a support ticket. I find ASRock to be quite helpful
in their responses and I frequently test their Support Ticket system
(anonymously). Typically I get a response within days of submitting a ticket.

Edited by Xaltar - 03 Oct 2019 at 3:17pm