BIOS Updates, Urgent note, Please read.

I just updated successfully and the update even fixed the issue I was having with my RAM being able to run at the advertised speed.

Thank you!

I recently purchased the B450 pro4-f board and the Ryzen 1600 af.

The CPU compatibility checklist shows the cpu is supported as of p2.0, but my board is on 1.6.

I go download the BIOS and it recommends not flashing if using pinnacle ridge, but so does the BIOS the board is currently using.

Let's just say I'm confused and in need of help. Should I update or no?

So finally support gets back to me.

Only took 4 attempts.

I told them I shot video of the Bios 5.50 working and how it was configured.

Then shot video of flashing to 5.60 and 5.80 and it not working.

SO support gets back to me and says Can you pleas upload it to us?

I say sure send me a ftp link. They say no way get a drop box account and post it to them.

What kind of company doe not have a mechanism to upload support information.

BAD BAD ASROCK Now fix your dam bioses, and do better with your support!

Here's a thought perhaps if you stopped posting crap bioses OR actually provided support we would not be having issues.

I have had issue with Bios 5.40, 5.60, 5.70 and now the 5.80 Bios for the x370 Gaming X not recognizing the AMD raid array as a boot device!

I've opened 4 support tickets, and all I get from support is the same dumbass answer, of here's how you set it up.

Folks I've told them I have it running on 5.50 booting from the raid array with no problem so it should be clear that I may know what I am doing yet support keeps sending the here's how you configure it.

So it's clear that the support monkeys, are not interested in doing their jobs, so perhaps no one should buy your products?

just a thought I should not have to open 4+ support tickets to fix something you occasionally get working right. 5.50 works let's try plugging the Agesa into that version maybe...