AB350 Gaming K4 Sound Blaster Cinema 3

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   Dear Aerius,

Greetings, this is ASRock TSD.

Please refer to below link to download Sound Blaster via Microsoft store to check again.
https://www.microsoft.com/en-sg/store/p/sound-blaster-connect/9n66rljrt8z2 

If the problem stills the same, please re-install the audio driver on the system.
http://asrock.pc.cdn.bitgravity.com/Drivers/All/Audio/Audio(v8067_FF10).zip 

FAQ: 
https://www.asrock.com/support/faq.asp?k=sound+blaster    

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: AB350 Gaming K4 Sound Blaster Cinema 3 Posted: 20 Aug 2019 at 2:40pm
	Dear Aerius, Greetings, this is ASRock TSD. Please refer to below link to download Sound Blaster via Microsoft store to check again. https://www.microsoft.com/en-sg/store/p/sound-blaster-connect/9n66rljrt8z2 If the problem stills the same, please re-install the audio driver on the system. http://asrock.pc.cdn.bitgravity.com/Drivers/All/Audio/Audio(v8067_FF10).zip FAQ: https://www.asrock.com/support/faq.asp?k=sound+blaster Thanks! All the best, ASRock TSD

Aerius Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 12	Post Options Post Reply Quote Aerius Report Post Thanks(0) Quote Reply Posted: 20 Aug 2019 at 2:23pm
	Hello, my system is windows 10 RS5 and when i try to open sound blaster cinema 3 get error message: this audio device is disabled, not present, not supported by the application or it has disconnected jack connections. Do you want to select another audio device now? So now I am not able to use this function at all. Please help me that how can I install it properly on my board, thanks a lot!!