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High GPU usage causing audio to cuts off

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nky View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nky Quote  Post ReplyReply Direct Link To This Post Topic: High GPU usage causing audio to cuts off
    Posted: 14 Sep 2019 at 3:57am
R7 1700
X370 Gaming X
32GB DDR4
GTX 1070
2x 256GB Adata SX8200pro + 1TB HDD
Win 10 Pro 1903 Build 18362.356

Fresh install windows will all basic driver (amd all in one, latest amd chipsets, latest realtek, latest nvidia)

The problem as title says, whenever GPU usage hits 100% when playing games it will cut off the audio. I took some video of it --> https://youtu.be/0z9GBjgUK6o

As for normal use like browsing the net, watching youtube, watching movie, etc works just fine.

Things that I observe that any apps that cause high gpu usage will cause the same things, like running userbenchmark (only at gpu test), 3dmark, unigine, etc.

Any idea where might be the cause, I'm more inclined its win 10 fault since the problem just appear recently.
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Ray62 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ray62 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Sep 2019 at 6:17am
Are you sure using the latest realtek audio driver?
And did you read that:
https://www.asrock.com/support/faq.asp?id=469

The driver on the Asrock site seems to be a bit outdated, causing several problems for some users. This site can help maybe:
https://www.tenforums.com/sound-audio/135259-latest-realtek-hd-audio-driver-version-2-a.html

And this is for analyzing audio drops:
You can try to check with the LatencyMon:
https://www.resplendence.com/latencymon

Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE
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Molukhan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Molukhan Quote  Post ReplyReply Direct Link To This Post Posted: 30 Nov 2019 at 12:33am
Well... I have kinda the same problem... Have you alredy fix It?
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