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399M Taichi ECC RAM support?

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fpD654oW View Drop Down
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    Posted: 08 Oct 2019 at 11:04am
Hi, I have a problem with this board. I cannot boot with ECC RAM. Does it support ECC? Or my 1950X CPU not support? I never can get POST with ECC ram just black screen. Please help!!
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ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 08 Oct 2019 at 12:05pm
Dear fpD654oW,

Greetings, this is ASRock TSD.


Regarding to this case, we provide some suggestions for you to verify:

1. Please refer to user manual page.28 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/X399M%20Taichi.pdf

2. Please only install one stick memory to each DRAM slot by turns to verify.

3. If possible, please install a non-ECC memory module to check if system can boot properly.

4. If possible, please install another CPU to check it again.


Thanks!

All the best,
ASRock TSD
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