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ASRock Phantom Gaming X RX590

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kemal3131 View Drop Down
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    Posted: 14 Nov 2019 at 6:30pm
hello



ASRock Phantom Gaming X RX590, heats up very quickly, running with full power fan and noise.
In most games, it works with heat from 80 to 85 and does not drop below 84 degrees after a while.
after a while the computer goes to the black screen.
I tried another graphics card on my computer and everything was normal.

What do you think is the solution ?
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2019 at 4:33pm
Dear kemal3131,

This is tech support from ASRock.
Thank you for posting your query to ASRock forum.

Referring to your question about the temperature, please download the
Phantom Gaming Tweak ver:1.0.4 from the link below:
https://www.asrock.com/Graphics-Card/AMD/Phantom%20Gaming%20X%20Radeon%20RX590%208G%20OC/#Download

With the tool, you are able to increase the fan speed according to the different graphics card temperatures.

Also please try to lower the "GPU clock" and "memory clock" and press "Apply."

By doing the step above, it should allow the graphics card running at a lower temperature.

*Please make sure that the graphics driver is installed from the link below:
https://www.asrock.com/Graphics-Card/AMD/Phantom%20Gaming%20U%20Radeon%20RX%20590%208G%20OC/index.asp#Download

With thanks,
ASRock TSD
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kemal3131 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kemal3131 Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2019 at 4:50pm
hi
Thank's for the information

my graphics card https://www.asrock.com/Graphics-Card/AMD/Phantom%20Gaming%20X%20Radeon%20RX590%208G%20OC/

Phantom Gaming X Radeon RX590 8G OC


everything is normal in low voltage and frequency trials / loud - temperature etc. ( Phantom Gaming Tweak ver:1.0.4)

but sometimes going to black screen ? or AMD wattman warning.

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moonstarmac View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote moonstarmac Quote  Post ReplyReply Direct Link To This Post Posted: 26 Nov 2019 at 10:25pm
Originally posted by kemal3131 kemal3131 wrote:

hi
Thank's for the information

my graphics card https://www.asrock.com/Graphics-Card/AMD/Phantom%20Gaming%20X%20Radeon%20RX590%208G%20OC/

Phantom Gaming X Radeon RX590 8G OC


everything is normal in low voltage and frequency trials / loud - temperature etc. ( Phantom Gaming Tweak ver:1.0.4)

but sometimes going to black screen ? or AMD wattman warning.



I have this same card. My suggestion is to go into Wattman and set the minimum RPM to 45%. At the 65C mark, set it to 55% minimum, higher if needed. At 45% - 55% my card maxes out 72C at 100% load. Also, what case are you using? Case airflow is crucial to the RX 500 series.
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