ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - Refusal in warranty service in local dealership
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Refusal in warranty service in local dealership

 Post Reply Post Reply
Author
Message
Taras34 View Drop Down
Newbie
Newbie


Joined: 21 Nov 2015
Location: Ukraine
Status: Offline
Points: 3
Post Options Post Options   Thanks (0) Thanks(0)   Quote Taras34 Quote  Post ReplyReply Direct Link To This Post Topic: Refusal in warranty service in local dealership
    Posted: 21 Nov 2015 at 5:37pm
Hi there,
3 years ago I bought motherboard ASROCK Z77 Extreme 4 in the local dealership ('Brain' store, Ukraine). 
They gave a 3 years warranty. It was working good for more than two years but once it started to randomly reboot the system, and then once it turned off and never turned on. I brought it to the service center to get a warranty service or get another one. But manager said that motherboard was produced in 2011 and warranty lasts in 3 years from the production moment but not from purchase moment so it's last and they won't give me another one or improve old one. The only thing that they can offer me is refund. But the local currency fell down and it is a great waste of money and I can't afford buing another one thus it costs three times old price.
What can I do with this problem? 
Back to Top
ASRock Expert View Drop Down
Newbie
Newbie
Avatar

Joined: 04 Oct 2015
Location: Croatia
Status: Offline
Points: 220
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock Expert Quote  Post ReplyReply Direct Link To This Post Posted: 21 Nov 2015 at 6:42pm
Direct RMA to ASRock NL:
http://www.asrock.com/general/about.asp?cat=Contact

ASRock EUROPE B.V.
Bijsterhuizen 11-11
6546 AR Nijmegen
The Netherlands
Phone: +31-24-345-44-33
Fax: +31-24-345-44-38


Best RMA experience so far in my life. Thumbs Up
990FX Extreme 9 MOD P1.70
AMD FX 8120 4GHz 1.25V
Thermalright HR-02
Patriot Viper 2x4GB 2133MHz
Samsung 850 EVO 250GB
MSI R7970 TFIII 3GB
CORSAIR VX550W
LanCool K62 Dragonlord
ASUS Xonar D2X
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 6.078 seconds.