B450M PRO4 Hardware reserved memory

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   Hello,

i get the problem today with the memory, windows 10 display HARDWARE RESERVED MEMORY is 7.6GB strange number, and BIOS show single channel instead dual-channel.
But if I only install one DIMM, it shows 50.2 MB seems normal.
Install two will show 7.6GB again.

Clear cmos still have this issue. could anyone help me to fix this symptom?

kindly

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Wolyahwa Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Nov 2017 Status: Offline Points: 9	Post Options Post Reply Quote Wolyahwa Report Post Thanks(0) Quote Reply Topic: B450M PRO4 Hardware reserved memory Posted: 26 Nov 2019 at 2:24pm
	Hello, i get the problem today with the memory, windows 10 display HARDWARE RESERVED MEMORY is 7.6GB strange number, and BIOS show single channel instead dual-channel. But if I only install one DIMM, it shows 50.2 MB seems normal. Install two will show 7.6GB again. Clear cmos still have this issue. could anyone help me to fix this symptom? kindly

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8922	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 26 Nov 2019 at 2:34pm
	Dear Wolyahwa, Greetings, this is ASRock TSD. The hardware reserve is much related to the system configuration or OS environment. According to your question, we have some suggestions for you to verify: 1. Please enter BIOS setup and load BIOS default setting via [F9] key. 2. Install the memory module to A2/B2 slot and check if system will show Dual-Channel mode under BIOS>Main page. 3. Please reinstall a clean Windows 10 OS. 4. If possible, please install another memory module. Thanks! All the best, ASRock TSD