ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - B365 Pro4 shutting down and ethernet issue
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

B365 Pro4 shutting down and ethernet issue

 Post Reply Post Reply
Author
Message
XBlade View Drop Down
Newbie
Newbie


Joined: 22 Jan 2020
Location: Adelaide
Status: Offline
Points: 3
Post Options Post Options   Thanks (0) Thanks(0)   Quote XBlade Quote  Post ReplyReply Direct Link To This Post Topic: B365 Pro4 shutting down and ethernet issue
    Posted: 22 Jan 2020 at 3:36pm
Hi!,

So I'm a little new to this but I bought some new parts to upgrade my computer (mobo and cpu) and I've got some issues:

Since getting the MB my ethernet connection dissconnects radomly. I am unable to restore function to it unless I reset my computer. Before I reset i looked at the driver for Intel Ethernet Connection (2) I219-V and there were no errors reported, and it was still enabled. If I try the disable option it locks Device Manger up, and then prevents my computer from shutting down (it just hangs on the shutdown screen). Using the troubleshooting tool in windows also just hangs. I uninstalled the driver and have used the one provided on the MB page on the ASRock website and the issue persists, random disconnects from the internet.

Another issue I seem to be having is the shutdown process. When I click shutdown on Windows, the os shutsdown along with my keyboard and mouse. Unfortuantly all the lights and fans stay on. If I leave it for about 10 or so mins, my computer either shuts off or resets back to login. I'm not sure why this is.

All of my bios settings are at default and the lastest one is installed, please help.

Specs:
CPU: Intel i7-9700k
Memory: HyperX FURY DDR4 4GB x 4
Graphics: Gigabyte GTX 1070
Storage: Sandisk EXTREME 120gb SSD
OS: Fresh Windows 10
Other: -Corsair HX-650 V2 80 PLUS Gold Power Supply (6 YEARS OLD)
-Corsair Hydro Series H100x 240mm Liquid CPU Cooler??
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.203 seconds.