New Build Issues

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   ASRock b450m steel legend (ryzen 3000 ready)
Ryzen 7 3700x with Wraith Max heatsink
32gb (2?16) Trident Z Neo 3600mhz
1tb Samsung QVO ssd
2x 8tb WD 80efax hdd
Evga GTX 770 2gb
Cooler Master Master Box mb320l argb
5 rgb fans connected (3 uphere, 2 collet master)
Run through uphere fan controller

I can't seem to get windows to install. I keep getting to the version choice page, and as soon as I click start, the cpu fan and I'm assuming the cpu just stop. The screen just goes blank and doesn't display anything thereafter, but, all the other 5 fans and the rgb lighting on the board continue to work. After it stops, I can't use the rest button (which works any other time) and I have to hold the power button for about 30 seconds to shut down (which of course I just use the PSU power switch mostly when the situation arises. I've tried reseating the RAM, and the CPU as well with no change. I've even move the RAM between the a1 b1 setup and the a2 b2 as well. I've moved the usb thumb drive to every usb port on the board and still have no success. I'm hoping one of you can point me in the right direction! Thanks in advanced!

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Gzus1017 Members Profile Find Members Posts Newbie Joined: 23 Feb 2020 Location: Florida, US Status: Offline Points: 11	Post Options Post Reply Quote Gzus1017 Report Post Thanks(0) Quote Reply Topic: New Build Issues Posted: 23 Feb 2020 at 2:45pm
	ASRock b450m steel legend (ryzen 3000 ready) Ryzen 7 3700x with Wraith Max heatsink 32gb (2?16) Trident Z Neo 3600mhz 1tb Samsung QVO ssd 2x 8tb WD 80efax hdd Evga GTX 770 2gb Cooler Master Master Box mb320l argb 5 rgb fans connected (3 uphere, 2 collet master) Run through uphere fan controller I can't seem to get windows to install. I keep getting to the version choice page, and as soon as I click start, the cpu fan and I'm assuming the cpu just stop. The screen just goes blank and doesn't display anything thereafter, but, all the other 5 fans and the rgb lighting on the board continue to work. After it stops, I can't use the rest button (which works any other time) and I have to hold the power button for about 30 seconds to shut down (which of course I just use the PSU power switch mostly when the situation arises. I've tried reseating the RAM, and the CPU as well with no change. I've even move the RAM between the a1 b1 setup and the a2 b2 as well. I've moved the usb thumb drive to every usb port on the board and still have no success. I'm hoping one of you can point me in the right direction! Thanks in advanced!

Ray62 Members Profile Find Members Posts Groupie Joined: 01 Jul 2018 Location: Germany, Berlin Status: Offline Points: 706	Post Options Post Reply Quote Ray62 Report Post Thanks(0) Quote Reply Posted: 23 Feb 2020 at 7:15pm
	Check CSM in the bios boot section. It should be off. Try another video output from the GPU.
	Asrock Fatal1ty X370 Professional Gaming Offline Under test: MSI X570_MEG_ACE \| AMD Ryzen 9 3900X \| Scythe Mugen5 \| 2x16GB F4-3200C14D-32GTZ@3466 \| ASUS GeForce GTX 1080 Ti FE

Gzus1017 Members Profile Find Members Posts Newbie Joined: 23 Feb 2020 Location: Florida, US Status: Offline Points: 11	Post Options Post Reply Quote Gzus1017 Report Post Thanks(0) Quote Reply Posted: 23 Feb 2020 at 10:05pm
	Csm disabled didn't work out...and, I tried another GPU entirely. I guess I could pick up a dvi adapter (yes, the card is pretty old lol)

Gzus1017 Members Profile Find Members Posts Newbie Joined: 23 Feb 2020 Location: Florida, US Status: Offline Points: 11	Post Options Post Reply Quote Gzus1017 Report Post Thanks(0) Quote Reply Posted: 23 Feb 2020 at 10:26pm
	Bios is p2.80

RLGL Members Profile Find Members Posts Senior Member Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025	Post Options Post Reply Quote RLGL Report Post Thanks(0) Quote Reply Posted: 23 Feb 2020 at 10:39pm
	It could be a bad USB stick
	Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi

ThreeDee Members Profile Find Members Posts Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 23 Feb 2020 at 11:38pm
	what PSU are you running? Have you tried unplugging everything but the OS drive and then try installing? Even unhook power to case fan controller.
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

Gzus1017 Members Profile Find Members Posts Newbie Joined: 23 Feb 2020 Location: Florida, US Status: Offline Points: 11	Post Options Post Reply Quote Gzus1017 Report Post Thanks(0) Quote Reply Posted: 24 Feb 2020 at 3:14am
	Evga supernova 750 p2. I think I'll give the full unplug a try when I get home and see if the issue persists

Gzus1017 Members Profile Find Members Posts Newbie Joined: 23 Feb 2020 Location: Florida, US Status: Offline Points: 11	Post Options Post Reply Quote Gzus1017 Report Post Thanks(0) Quote Reply Posted: 24 Feb 2020 at 3:15am
	I tried a usb flash drive and a hdd external drive. The biod is picking up the information for the install, just won't continue when I accept the version

ThreeDee Members Profile Find Members Posts Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 24 Feb 2020 at 3:26am
	try burning ISO to a DVD if you can .. and then try installing. Another user here was having issues with installing via USB and burned to DVD and was able to install just fine afterwards. Or , try recreating your install media, I've never had issues using Microsoft's media creation tool ..and what is the external HDD for?
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

Gzus1017 Members Profile Find Members Posts Newbie Joined: 23 Feb 2020 Location: Florida, US Status: Offline Points: 11	Post Options Post Reply Quote Gzus1017 Report Post Thanks(0) Quote Reply Posted: 24 Feb 2020 at 5:22am
	It was just what I had readily available to try to run the windows install. I guess I could try isolating, if unplugging everything doesn't work out. I just feel like it's going to be the same results. Plus, my dvd drive is usb, so, I don't know how well that will fare .