X570 taichi HDMI port problem

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   Hi

I'm not sure if the onboard HDMI port is faulty. 
I have plugged two different monitors to onboard HDMI port but I get no signal on both screens.
But plug to the RX580 HDMI port is working fine. 
Even find if there is any HDMI setting can enabled it in BIOS, but I cannot find anything regarding it

This is my first PC and brand new 3700X.
please help me this issue.
Thanks 

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mortarion Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 17	Post Options Post Reply Quote mortarion Report Post Thanks(0) Quote Reply Topic: X570 taichi HDMI port problem Posted: 25 Feb 2020 at 7:04pm
	Hi I'm not sure if the onboard HDMI port is faulty. I have plugged two different monitors to onboard HDMI port but I get no signal on both screens. But plug to the RX580 HDMI port is working fine. Even find if there is any HDMI setting can enabled it in BIOS, but I cannot find anything regarding it This is my first PC and brand new 3700X. please help me this issue. Thanks

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 25 Feb 2020 at 7:09pm
	Dear mortarion, Greetings, this is ASRock TSD. The onboard HDMI depends on the GPU support in your CPU. As AMD 3700X CPU doesn't support integrated GPU, so it is normal that the system will not display from onboard graphics. For your system, please connect the monitor to your discrete graphics card for use. Thanks! All the best, ASRock TSD

mortarion Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 17	Post Options Post Reply Quote mortarion Report Post Thanks(0) Quote Reply Posted: 03 Mar 2020 at 3:05pm
	well noted, thanks.

Tricky Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Dec 2020 Location: Home Status: Offline Points: 1	Post Options Post Reply Quote Tricky Report Post Thanks(0) Quote Reply Posted: 27 Dec 2020 at 9:39am
	Hi so does my AMD Ryzen 5 5600X support HDMI? And if so, how do I get the port to work? Kind Regards, Edwin

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 30913	Post Options Post Reply Quote Xaltar Report Post Thanks(1) Quote Reply Posted: 27 Dec 2020 at 7:48pm
	Unless you are using an APU the onboard display outputs have nothing to get signal from. If your CPU number ends in an X or has no letter after it you do not have an APU. APUs all end in a G or GE APUs have built in graphics which is why the boards have display outputs, they are not used by regular CPUs.