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installed 16GB memory only work 7.95GB usable

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Aerius View Drop Down
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    Posted: 17 Mar 2020 at 12:06pm
As title, clean win10 os and 2 8gb memory installed on B450M Steel Legend. Under os, installed memory display 16.0 GB but shows 7.95GB usable.
How to fix this issue for more usable memory, please help!
Regards.
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ThreeDee View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 17 Mar 2020 at 12:37pm
memory installed in A2 & B2 slots?
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 17 Mar 2020 at 4:30pm
Dear Aerius,

Greetings, this is ASRock TSD.


Regarding to this case, please plug the memory to A2/B2 slot and post the system into BIOS setup; load BIOS default setting via[F9] Key and observe if it can improve the usable memory under OS.

If the symptom still persists, please install another memory module to verify.


Thanks!

All the best,
ASRock TSD
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