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installed 16GB memory only work 7.95GB usable |
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Aerius 
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Joined: 11 Nov 2017 Status: Offline Points: 12 |
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 Topic: installed 16GB memory only work 7.95GB usablePosted: 17 Mar 2020 at 12:06pm |
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As title, clean win10 os and 2 8gb memory installed on B450M Steel Legend. Under os, installed memory display 16.0 GB but shows 7.95GB usable.
How to fix this issue for more usable memory, please help! Regards. |
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ThreeDee
Senior Member 
Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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Posted: 17 Mar 2020 at 12:37pm |
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memory installed in A2 & B2 slots?
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8532 |
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Posted: 17 Mar 2020 at 4:30pm |
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Dear Aerius,
Greetings, this is ASRock TSD. Regarding to this case, please plug the memory to A2/B2 slot and post the system into BIOS setup; load BIOS default setting via[F9] Key and observe if it can improve the usable memory under OS. If the symptom still persists, please install another memory module to verify. Thanks! All the best, ASRock TSD |
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