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Fail polychrome function

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Ragna-Gauche View Drop Down
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    Posted: 16 Jun 2020 at 11:55am
After automatic window 10 update, The RGB utility cannot turn on anymore. It just says "Access violation at address ??. babababa
So now what can I do to make it work again. Please help!
Oh. It is B450M Steel Legend motherboard, thanks.
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 16 Jun 2020 at 2:24pm
Dear Ragna-Gauche,

Greetings, this is ASRock TSD.


According to your question, please uninstall the Polychrome utility under Control Panel > Program and then restart system.

After booting into OS again, please install ASRock Polychrome RGB ver:2.0.66.
https://www.asrock.com/MB/AMD/B450M%20Steel%20Legend/index.asp#Download
If the problem stills the same, please refer to following step to re-flash LED firmware:

1. Type "CMD" in search bar and right click to choose "Run as administrator".
2. Typing command "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin" to change the root to Polychrome folder.
3. Flash the RGB chip using the following command "WriteFW.bat"


Thanks!

All the best,
ASRock TSD
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Ragna-Gauche View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ragna-Gauche Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jun 2020 at 3:03pm
Everything is working well after reinstall RGB tool again. so i did not flash the firmware. Anyway so far so good, thanks.
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Ajrood View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Ajrood Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2020 at 5:37am
HELLO I TRY TO UPDATE FRIMWARE AND IT GIVE ME

(----------------------------------------------------------------------
   wICPFLASHADSB v1.0.13 - ASRock Incorporation, all rights reserved
----------------------------------------------------------------------
Project Name = B365M Phantom Gaming 4
BIOS Version = P4.30
Reading file: nu51_2.10...0...ok.
Enter ICP mode.
Company ID: 0x000000DA, Device ID: 0x00210050
Erasing:     EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
Programming: PPPPPPPPPPPPPPPPPPPPPPPPPPPP
Verifying:   Verify error: address=0x00000000, value: 0x000000FF != 0x00000002
Enter ICP mode.
Company ID: 0x000000DA, Device ID: 0x00210050
Erasing:     EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
Programming: PPPPPPPPPPPPPPPPPPPPPPPPPPPP
Verifying:   Verify error: address=0x00000003, value: 0x000000FF != 0x000000E4
Enter ICP mode.
Company ID: 0x000000DA, Device ID: 0x00210050
Erasing:     EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
Programming: PPPPPPPPPPPPPPPPPPPPPPPPPPPP
Verifying:   Verify error: address=0x00000003, value: 0x000000FF != 0x000000E4
Enter ICP mode.
Company ID: 0x000000DA, Device ID: 0x00210050
Erasing:     EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
Programming: PPPPPPPPPPPPPPPPPPPPPPPPPPPP
Verifying:   Verify error: address=0x00000001, value: 0x000000FF != 0x00000024
Enter ICP mode.
Company ID: 0x000000DA, Device ID: 0x00210050
Erasing:     EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
Programming: PPPPPPPPPPPPPPPPPPPPPPPPPPPP
Verifying:   Verify error: address=0x00000000, value: 0x000000FF != 0x00000002)
I HAVE B365M PHANTOM GAMING
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