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Persistent bluetooth dropping out: B450M/AC AM4 |
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sevengroove 
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Joined: 24 Jun 2020 Status: Offline Points: 15 |
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 Topic: Persistent bluetooth dropping out: B450M/AC AM4Posted: 27 Jun 2020 at 2:20am |
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Thanks - so change of plans, I ended up working out a deal with Amazon where they just refunded me half the cost of the MB - around $40 - and I'm going to continue using it. Since literally everything else on the board is working fine, I don't want to go through the hassle of ordering a new one especially since B450's seem to not be in stock very much right now and the new B550's or X570's are overkill for my build. Not to mention almost twice the cost. Gonna get a $10 USB bluetooth adapter and call it a day.
Pleasantly surprised with Amazon's customer service on this tbh. |
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datonyb
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Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
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Posted: 27 Jun 2020 at 2:03am |
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yes the thermal paste is pre applied
and only just good enough the first fitting grab some thermal paste when you order your other parts mx4 is popular and cheapish im sure you might get a 100 replies now saying other paste is better but a stock 3600 and heatsink it dosnt really matter as long as its a thermal paste |
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 [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
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sevengroove
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Posted: 26 Jun 2020 at 4:26am |
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Chatted with Amazon, and they surprisingly agreed to take the board back for a refund! Guess it's time to shop for a new one. I will likely avoid motherboards with built-in wifi/bt at this point to save myself any future hassles.
On a related note, do you know if I will need to reapply thermal paste or anything when moving my CPU to a new motherboard? I think there was some preapplied on the heatsink when I bought the CPU (Ryzen 3600) ... or maybe there wasn't. Can't be sure lol. |
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ThreeDee
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Posted: 26 Jun 2020 at 2:30am |
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well poo .. sorry man
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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sevengroove
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Posted: 25 Jun 2020 at 11:38pm |
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Literally less than five minutes after flashing the new BIOS and booting up Windows, the problem happened again. Sigh. I might try working with Amazon first to see if they might be willing to source a return/replacement before reaching out to ASRock. Thanks for all your help thus far in troubleshooting, I really appreciate it
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ThreeDee
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Posted: 25 Jun 2020 at 11:03pm |
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The joys of troubleshooting
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sevengroove
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Posted: 25 Jun 2020 at 10:09pm |
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What's strange is that the ASRock download page doesn't even list the 105 version ... it goes from 1.00 to 1.20 to 1.70: https://www.asrock.com/mb/AMD/B450Mac/#BIOS.
But at least one more thing to try I suppose before considering a part swap. |
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sevengroove
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Posted: 25 Jun 2020 at 9:55pm |
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I see where you're coming from there - since you have those parts lying around it seems like an easy step worth trying. For me it still might be easier to order that part assuming it is detachable (haven't checked yet) instead of waiting around for ASRock to fix it. I will ask them though if they can send me a replacement first.
My BIOS version is P1.50, 10/14/2019. |
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ThreeDee
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Posted: 25 Jun 2020 at 12:45pm |
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just curious .. what BIOS version you running?
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ThreeDee
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Posted: 25 Jun 2020 at 12:32pm |
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I have the luxury of just swapping the card out (if it's swappable) due to my plethora of parts laying around .. So i would just swap and see .. Without having the board in hand, I'm not certain of anything unfortunately
alternatively, maybe ASRock would send you a mobo and let you hold on to yours until you get your new one .. it's frustrating when you have new stuff that doesn't work like it should... or at all.. |
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