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Persistent bluetooth dropping out: B450M/AC AM4

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sevengroove View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sevengroove Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 4:42am
I spoke too soon ... the problem is already back.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 9:33am
The card is located under the metal bracket where you connect the antenna .. not ideal, but if don't mind tinkering .. you can pull the motherboard out and remove that casing (1 or 2 screws on back of mobo)and see if the card is replaceable ..ie .. not soldered in place. If it is replaceable, simply pick up a new one and install and then reassemble..

I have a bunch of combo cards that I have salvaged off of laptops over the years and they are pretty cheap to get off of ebay or the like ..

I don't work for ASRock and my recommendations are not official support in any way shape or form .. but it's what I would do/look at if you are past the warranty period or simply don't want to wait around for a replacement to show up.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sevengroove Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 11:57am
ThatEscalatedQuickly.jpg

I don?t mind tinkering but my desktop is barely 3 months old. It?s still under warranty but I appreciate your point about not wanting to wait around for asrock to fix it.. I use this computer for work so I cannot go for weeks without it. Are you certain that it is a hardware issue at this point?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 12:32pm
I have the luxury of just swapping the card out (if it's swappable) due to my plethora of parts laying around .. So i would just swap and see .. Without having the board in hand, I'm not certain of anything unfortunately

alternatively, maybe ASRock would send you a mobo and let you hold on to yours until you get your new one .. it's frustrating when you have new stuff that doesn't work like it should... or at all..

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 12:45pm
just curious .. what BIOS version you running?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sevengroove Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 9:55pm
I see where you're coming from there - since you have those parts lying around it seems like an easy step worth trying. For me it still might be easier to order that part assuming it is detachable (haven't checked yet) instead of waiting around for ASRock to fix it. I will ask them though if they can send me a replacement first.

My BIOS version is P1.50, 10/14/2019.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sevengroove Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 10:09pm
What's strange is that the ASRock download page doesn't even list the 105 version ... it goes from 1.00 to 1.20 to 1.70: https://www.asrock.com/mb/AMD/B450Mac/#BIOS.

But at least one more thing to try I suppose before considering a part swap.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 11:03pm
The joys of troubleshooting
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sevengroove Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2020 at 11:38pm
Literally less than five minutes after flashing the new BIOS and booting up Windows, the problem happened again. Sigh. I might try working with Amazon first to see if they might be willing to source a return/replacement before reaching out to ASRock. Thanks for all your help thus far in troubleshooting, I really appreciate it
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ThreeDee Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jun 2020 at 2:30am
well poo .. sorry man
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