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ASRock RX 5700 XT Challenger Temp issues

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rikaki__ View Drop Down
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    Posted: 05 Jul 2020 at 4:07pm
Hi I'm currently using ASRock's RX 5700XT Challenger. It's been roughly 2 weeks? I'm getting crashes and reboots. From what I can see it's temperatures shooting up high. Even when I undervolt, crashes can happen. I'm surprised that the stock settings are not able to cool the card on it's own. Is there something that I'm missing? On stock settings, I can roughly hit like 99 degrees occasionally 100 degrees when I'm on Apex Legends. Overwatch on the other hand has seen temps touching 100+ which automatically crashes it.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 07 Jul 2020 at 10:47am
Dear Rikaki,

Thank you for choosing ASRock.

Regarding your case, please try to update vBIOS and install the latest driver to try.
vBIOS: https://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%205700%20XT%20Challenger%20D%208G%20OC/#BIOS
Driver: https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700-xt

Also, please try to adjust the fan speed to full speed under Radeon software to try.

Thank you!
Yours truly,
ASRock TSD
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chango View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chango Quote  Post ReplyReply Direct Link To This Post Posted: 16 Jul 2020 at 8:47pm
Did you solve your problem?
I need help, I have the same problem.
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 16 Jul 2020 at 9:21pm
Did you try the latest vBIOS for your GPU like ASRock Tech Support suggested above?

I believe it has an improved fan curve.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chango Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jul 2020 at 2:50am
Originally posted by Xaltar Xaltar wrote:

Did you try the latest vBIOS for your GPU like ASRock Tech Support suggested above?

I believe it has an improved fan curve.


No, I haven't tried it yet, but I wanted to know if someone solved it.
I have black screens and pc restarts when I play Warzone
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chango Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jul 2020 at 11:24pm
Originally posted by rikaki__ rikaki__ wrote:

Hi I'm currently using ASRock's RX 5700XT Challenger. It's been roughly 2 weeks? I'm getting crashes and reboots. From what I can see it's temperatures shooting up high. Even when I undervolt, crashes can happen. I'm surprised that the stock settings are not able to cool the card on it's own. Is there something that I'm missing? On stock settings, I can roughly hit like 99 degrees occasionally 100 degrees when I'm on Apex Legends. Overwatch on the other hand has seen temps touching 100+ which automatically crashes it.


Did you solve your problem?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Vorter Quote  Post ReplyReply Direct Link To This Post Posted: 09 Sep 2020 at 1:42am
Funny, I have the exact same problem of a complete shutdown with my 5700xt Challenger D whenever I play Modern Warfare for a while. Running the latest vBIOS and even reflashed it. Could only replicate it from a VRAM stress test which gave a BSOD, but in-game the shutdowns aren't BSODs, it just completely turns off.
I'm using a X570 Steel Legend on 3.00 and a single 1440p 144hz monitor.
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