B550 Extreme4 Internet issues

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hey everyone I recently built a new PC using the B550 Extreme4 as my MOBO. Lately I'm having problems with my internet speed where it will be normal at times but then be very very slow. It will go from 11.43 mbps to 260 mbps. Had my internet company come out first because at first I thought it was them but when he plugged into his laptop he was getting what he was supposed to be getting. I am plugged directly into modem, tested cable also and it is not that. Also keeps disconnecting like not loading web pages but says I'm connected. I restarted my modem numerous times. All my drivers are up to date tried to uninstall and reinstall them that didnt work not really sure where to go from here and being a new MOBO not much posted about it any help would be greatly appreciated thanks!! 

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Loop Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jul 2020 Location: Philly Status: Offline Points: 16	Post Options Post Reply Quote Loop Report Post Thanks(0) Quote Reply Topic: B550 Extreme4 Internet issues Posted: 03 Aug 2020 at 12:33pm
	Hey everyone I recently built a new PC using the B550 Extreme4 as my MOBO. Lately I'm having problems with my internet speed where it will be normal at times but then be very very slow. It will go from 11.43 mbps to 260 mbps. Had my internet company come out first because at first I thought it was them but when he plugged into his laptop he was getting what he was supposed to be getting. I am plugged directly into modem, tested cable also and it is not that. Also keeps disconnecting like not loading web pages but says I'm connected. I restarted my modem numerous times. All my drivers are up to date tried to uninstall and reinstall them that didnt work not really sure where to go from here and being a new MOBO not much posted about it any help would be greatly appreciated thanks!!

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 03 Aug 2020 at 2:34pm
	Fresh install of Windows 10? .. or fresh install of whatever OS you are running? are you running the Dragon LAN utility? ..if so, try uninstalling it and let Windows do it's thing .. if not, try installing it and see if it helps. Be sure to install latest AM4 chipset drivers from AMD. What BIOS revision are you running?
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 03 Aug 2020 at 2:38pm
	You can also try drivers straight from Realtek https://www.realtek.com/en/directly-download?downloadid=8807a94cfb820a3990bde69b1d0cbebe
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

Loop Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jul 2020 Location: Philly Status: Offline Points: 16	Post Options Post Reply Quote Loop Report Post Thanks(0) Quote Reply Posted: 09 Aug 2020 at 1:38am
	I downloaded the beta BIOS version and now my internet does not disconnect. But the speed is between 450-600 mbps but I know I have about 980 mbps going to try to look into how I can speed it up maybe but I'm just happy its not disconnecting every minute.

Loop Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jul 2020 Location: Philly Status: Offline Points: 16	Post Options Post Reply Quote Loop Report Post Thanks(0) Quote Reply Posted: 09 Aug 2020 at 1:38am
	Also reinstalled all the drivers