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Fatal1ty mouse port fail |
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Gerrytkd20 ![]() Newbie ![]() Joined: 31 Jul 2020 Status: Offline Points: 10 |
![]() ![]() ![]() ![]() ![]() Posted: 03 Aug 2020 at 7:45pm |
Hi..my fatality mouse port doesn't work. I launches ok but I get a message at the bottom saying your mouse isn't connected.
I have connected the mouse to the correct port. I have a x370 gaming k4 with ryzen5 3600 I have a logitech g402 mouse and it worked no problem with my b350 fatality board. any ideas why its not working? |
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wino ![]() Groupie ![]() ![]() Joined: 30 Sep 2017 Status: Offline Points: 250 |
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Maybe bad USB drivers?
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AB350 Gaming-ITX/ac 10.31 BIOS| Ryzen 5 5600| G.Skill Flare X 2x8GB @ 3466 14-14-14-28| Zotac RTX 5060 SOLO| Kingston KC3000 1 TB M.2| SilentiumPC Supremo M2 Gold 550W V2| Plywood case 24x22x21 cm
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ThreeDee ![]() Senior Member ![]() ![]() Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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what version of Windows are you running? ..have you tried a different USB port?
any exclamation marks in device manager? .. or any "unknown device"'s listed when you click on view>show hidden devices ...? |
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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ThreeDee ![]() Senior Member ![]() ![]() Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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..also .. are you overclocking your CPU and/or your RAM?
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Gerrytkd20 ![]() Newbie ![]() Joined: 31 Jul 2020 Status: Offline Points: 10 |
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I'm using windows 10 with the latest updates and ryzen5 3600.
I've not overclocked any of the computer. I took a screen grab of the usb devices in device manager but didnt see any question marks. I'm not sure how to add the image here. |
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Gerrytkd20 ![]() Newbie ![]() Joined: 31 Jul 2020 Status: Offline Points: 10 |
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I forgot to say I'm using the latest bios 5.8
The mouse works in every usb port but wont show up in the utility to adjust the polling |
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ThreeDee ![]() Senior Member ![]() ![]() Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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are you using Fatal1ty Mouse Port ver:3.0.39? or Logitech's software?
..have you tried uninstalling/reinstalling the software? |
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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Gerrytkd20 ![]() Newbie ![]() Joined: 31 Jul 2020 Status: Offline Points: 10 |
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Hi. yes I've tried many times.
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Gerrytkd20 ![]() Newbie ![]() Joined: 31 Jul 2020 Status: Offline Points: 10 |
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I've got both logitech software and the mouse port software installed. It used to work this way no problem. Dunno if its the bios update that messed it up
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ThreeDee ![]() Senior Member ![]() ![]() Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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update chipset drivers?
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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