ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - b450m pro4 sound problem
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

b450m pro4 sound problem

 Post Reply Post Reply
Author
Message
CptCat View Drop Down
Newbie
Newbie


Joined: 06 Aug 2020
Location: Russia
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote CptCat Quote  Post ReplyReply Direct Link To This Post Topic: b450m pro4 sound problem
    Posted: 06 Aug 2020 at 6:20pm
Hello everyone. Almost a year ago i built a new pc based on topic-mentioned motherboard. And to this very day there is a specific problem present - the sound volume is very low. Even at 100%, games, videos, music etc sound too quiet. I tested my headset (logitech g430) with my main pc (intel skylake platform, maximus viii hero z170) and my old 2011 laptop - both of them worked fine. Actually on skylake i keep headset volume only at 66% which is more than enough.
i also tried installing different sound drivers from realtek website and asrock downloads - same result. Lastly, i tried switching from front jack to the one in the back - nothing.
Also, from time to time sound skipping occures in games. A good example is this video https://youtu.be/l7TLgzfxYVY, last 20 seconds of it.

So, what is it? Faulty motherboard or some software problems? Please help.

p.s. back in the day i had asus b150m plus mb which is also a budget mobo and it had realtek 887 codec but the sound was way better and loud.

other hardware

ryzen 2600
crucial ballistix lt sport 3000 cl15
msi armor gtx 1660
600w power supply
win 10 1909
Back to Top
CptCat View Drop Down
Newbie
Newbie


Joined: 06 Aug 2020
Location: Russia
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote CptCat Quote  Post ReplyReply Direct Link To This Post Posted: 13 Aug 2020 at 6:46pm
A week and nobody replies, including support. So i guess it's all normal. My bad, boys. Next time probably pay few more bucks for msi board instead.
Back to Top
alextheukrainian View Drop Down
Newbie
Newbie


Joined: 28 Aug 2020
Status: Offline
Points: 1
Post Options Post Options   Thanks (0) Thanks(0)   Quote alextheukrainian Quote  Post ReplyReply Direct Link To This Post Posted: 28 Aug 2020 at 5:51am
Hey bro, having the same issue. Ryzen 2700, ASRock b450m pro4, tried front (mapped to headphones) and rear (mapped to speakers) jacks, using Sennheiser Game One headset.

Guess I need to buy an external sound card. IF it fits on that tiny board >.>

And yeah, not buying another ASRock again. No info on this, no solution anywhere, and for god's sake, this is 2020, how do you skimp 50 cents on a freaking good sound solution? These chips are cheap... Never again.
Back to Top
beauknowsdiddly View Drop Down
Newbie
Newbie


Joined: 25 Sep 2020
Location: Florida
Status: Offline
Points: 1
Post Options Post Options   Thanks (0) Thanks(0)   Quote beauknowsdiddly Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2020 at 1:03pm
I had the same problem! If you still need help I found the driver here! Works great for Windows 10 Pro.

https://support.lenovo.com/us/en/downloads/ds504050
Beauknowsdiddly
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.125 seconds.