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g41m-vs3 mobo + kingston kvr13n9s8/4 4GB ram issue

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ezflip View Drop Down
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    Posted: 26 Dec 2015 at 9:40pm
Hello and merry x-mas,

I have searched the forum for this issue but I have only found "black screen" issues. Mine is a little bit different.

MOBO: G41M-VS3
RAM: kingston kvr13n9s8/4 1333Mhz 4GB stick - one-sided
CPU: Intel Core 2 DUO E6400 (64bit ready)
O/S: Windows 7 Ultimate 64bit

The issue is this; I have replaced (swapped) my old ram with the new kingston ram. The computer boots up normally but it only shows 2GB in the system info and not 4GB. I did check the BIOS and it also tells me that it sees only 2GB only.

Have I skipped a setting or forget to do something?  A jumper that needs to be changed on the mobo or a setting in the BIOS that needs to be changed?

I did read somewhere that I must reset the BIOS/CMOS - something that needs to be done as well?

Otherwise, the comp is working fine - it's just not seeing the full 4GB...

Thanks in advanced for any help/suggestions
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2015 at 10:06pm
What BIOS version are you using?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ezflip Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2015 at 10:12pm
It's written v02.67C American Megatrends. I don't recall ever doing a BIOS upgrade yet.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ezflip Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2015 at 10:44pm
Sorry - just looked again - BIOS version 1.80

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ezflip Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2015 at 10:58pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2015 at 11:18pm
That is the latest BIOS for your board. Unfortunately that likely means that the RAM is simply not compatible with your system as it is significantly newer.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ezflip Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2015 at 11:27pm
Damn - getting older or more specific model RAM is getting harder and harder. Especially when I not live in a major city...

Thanks for your help
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2015 at 11:55pm
It can be very frustrating trying to get older RAM. You can try contact ASRock Tech Support Directly about your problem, they may be able to help further.

Tech support can be found here
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ezflip Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2015 at 12:14am
Thanks, I will try them directly.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote tcsenter Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2015 at 6:23am
Originally posted by ezflip ezflip wrote:

MOBO: G41M-VS3
RAM: kingston kvr13n9s8/4 1333Mhz 4GB stick - one-sided

That is the problem, you need double-rank/sided module to support 4GB module on the G41.  G41 was an odd cut-down part that could support only one DIMM per channel instead of the norm two DIMMs per channel in the G43 and G45.

Also note that the Revision 2.0 of the G41M-VS3 has a newer BIOS 1.90 which "improved memory compatibility".   Both revisions shared the same BIOS up to 1.70 or 1.80, but this 'improved memory support' BIOS is not posted for G41M-VS3 1.0.


Edited by tcsenter - 27 Dec 2015 at 6:24am
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