Motherboard utility, memory access violation

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   I downloaded the Windows 10/64 ASRock motherboard utility but it will not even start; it crashes immediately with an error about memory access violation. This is an all new build with just Win 10 Home installed and no A/V except Defender. The motherboard is an X570M Pro4 with a Ryzen 5600X. I downloaded it from the page for that model. Anyone else getting that?

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magarity Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Dec 2020 Location: Denver Status: Offline Points: 95	Post Options Post Reply Quote magarity Report Post Thanks(0) Quote Reply Topic: Motherboard utility, memory access violation Posted: 15 Dec 2020 at 11:14am
	I downloaded the Windows 10/64 ASRock motherboard utility but it will not even start; it crashes immediately with an error about memory access violation. This is an all new build with just Win 10 Home installed and no A/V except Defender. The motherboard is an X570M Pro4 with a Ryzen 5600X. I downloaded it from the page for that model. Anyone else getting that?

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 15 Dec 2020 at 3:10pm
	Dear magarity, Thank you for the posting. Regarding the problem of motherboard utility, could you please help to provide the BIOS version and memory P/N for our reference? We will check it soon. Thank you, Best wishes, ASRock TSD