How to get my BIOS version? Please

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   Hi guys,

I've buyed a ASRock Phantom Gaming X and a CPU AMD Ryzen 9 3900X.

Both are brand new.

After to install everything the computer doesn't start, and the BIOS code that I get is 00.

I've tried to re-install a couple of times the CPU, and I've tried with another CPU AMD Ryzen 3 3100, but the same happen.

I suspect that the BIOS of my motherboard doesn't support Ryzen 3000 series, and I would like to update it, but first I would like to know my current version.

So, the question is:

How to get my BIOS version if my computer doesn't start?

Thanks in advance!

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Synkronice Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Dec 2020 Status: Offline Points: 5	Post Options Post Reply Quote Synkronice Report Post Thanks(0) Quote Reply Topic: How to get my BIOS version? Please Posted: 22 Dec 2020 at 2:44am
	Hi guys, I've buyed a ASRock Phantom Gaming X and a CPU AMD Ryzen 9 3900X. Both are brand new. After to install everything the computer doesn't start, and the BIOS code that I get is 00. I've tried to re-install a couple of times the CPU, and I've tried with another CPU AMD Ryzen 3 3100, but the same happen. I suspect that the BIOS of my motherboard doesn't support Ryzen 3000 series, and I would like to update it, but first I would like to know my current version. So, the question is: How to get my BIOS version if my computer doesn't start? Thanks in advance!

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 22 Dec 2020 at 4:28am
	There should be a little white sticker on the physical BIOS chip on your motherboard, it will have the BIOS version printed on it.


Synkronice Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Dec 2020 Status: Offline Points: 5	Post Options Post Reply Quote Synkronice Report Post Thanks(0) Quote Reply Posted: 22 Dec 2020 at 6:51am
	Hi, thanks for to replay. I don't find none label. I only see this in my motherboard...

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 22 Dec 2020 at 3:05pm
	CPU support list says that the 3900x is supported by all BIOS revisions for your motherboard ... check CPU for bent pins .. what video card are you running? reseat your power connectors .. and RAM .. try with just 1 stick of RAM in slot A2 .. try pulling everything out of the case and running on a non-conductive surface/table and see if it boots
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

Synkronice Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Dec 2020 Status: Offline Points: 5	Post Options Post Reply Quote Synkronice Report Post Thanks(0) Quote Reply Posted: 22 Dec 2020 at 4:35pm
	Hi guys, thanks for your answers. Finally I found the issue, I forgot to plug in the CPU power cable!!! Merry xmas for all!